Growth Operations Program Manager

3 weeks, 6 days ago
Full-time
Senior
Project and Program Management
Vida Health

Vida Health

Vida Health provides a comprehensive health platform that offers personalized coaching and expert guidance for individuals seeking to manage physical and mental health conditions, including weight loss and chronic disease prevention.

Health Care Providers & Services
251-1K
Founded 2013
$188M raised

Description

  • Own and maintain the integrated program plan across multiple major initiatives, including workstreams, milestones, owners, dependencies, and status tracking across a dozen-plus functional teams.
  • Connect strategic growth initiatives to operational execution so downstream product, billing, and communication changes align with marketing and user-acquisition goals.
  • Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams.
  • Establish and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs.
  • Run weekly rollout operations meetings.
  • Drive readiness items to completion, including clinical programs and protocols, client billing and invoicing, member communications, outcomes measurement, and service model cost structures.
  • Identify, surface, and escalate cross-functional bottlenecks early and maintain a blocked list for executive review.
  • Use executive sponsorship as needed to unblock issues and keep transformation initiatives moving.
  • Perform additional responsibilities as assigned.

Requirements

  • Bachelor's degree with a concentration in Business or Communications.
  • 5+ years of program/project management, operations, or implementation experience.
  • Proven track record in a growth-stage startup environment, ideally Series B–D.
  • Experience leading at least one complex, multi-workstream organizational transformation.
  • Direct experience in healthcare, health tech, or digital health is required.
  • Working knowledge of regulatory, clinical, and payer dynamics, including HIPAA compliance.
  • Hands-on experience with product rollouts or product-led transformations.
  • Proficiency with project management and collaboration tools such as Asana, Jira, Smartsheet, and Google Workspace.
  • Experience using AI tools such as Gemini or Claude to accelerate operational workflows is a plus.
  • Exceptional organizational and communication skills with the ability to distill complex operational status into crisp executive updates.
  • Calm, reliable presence that earns trust through execution rather than formal authority.
  • Experience in a dedicated product operations or growth operations role at a scaling company is preferred.
  • Exposure to structured change management frameworks such as Prosci or ADKAR is preferred.
  • Familiarity with GLP-1 and chronic condition management care delivery models is preferred.
  • Must be authorized to work in the U.S.; Visa sponsorship is not available.
  • Must reside in or be able to work from a state where Vida is registered; international work is prohibited.

Benefits

  • Remote work is available, as indicated by the #LI-remote posting.
  • Vida is an equal opportunity employer with affirmative action practices.
  • Reasonable accommodations are available for qualified individuals with disabilities and disabled veterans.
  • Applications from qualified candidates are considered without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.
  • Vida supports diversity and inclusion across its workforce and hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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