Solutions Engineering Manager - DroneSense

3 weeks, 2 days ago
Senior
Customer and Technical Support
Versaterm

Versaterm

Versaterm Public Safety is a leading developer of integrated software solutions for First Responders in Canada and the United States. They focus on customer experience and outcomes, empowering public safety agencies to transform their organizations. Ve...

Internet Software & Services
51-250
Founded 1977

Description

  • Build, mentor, and lead a high-performing team of Solutions Engineers.
  • Establish best practices for pre-sales engagement, technical discovery, and solution delivery.
  • Coach the team on deal strategy, technical positioning, and executive communication.
  • Partner with Account Executives and Sales Leadership to support complex, multi-stakeholder sales cycles.
  • Lead tailored product demonstrations aligned to customer needs and operational workflows.
  • Act as a senior technical and domain expert in high-impact deals and strategic accounts.
  • Support field engagements, executive briefings, and on-site demonstrations with public safety agencies.
  • Collaborate with Sales leadership on territory and account strategies.
  • Use data-driven insights to identify high-value opportunities and optimize resource allocation.
  • Oversee strategic pilot programs and customer trials, define success criteria, and support conversion to long-term customers.
  • Partner with Customer Success to ensure smooth handoff from pre-sales to post-sales adoption.
  • Work with Product and Engineering to relay customer feedback, feature requests, and market insights.
  • Partner with Marketing on messaging, positioning, and field enablement.
  • Represent DroneSense at industry events, conferences, and customer engagements.

Requirements

  • 5+ years of experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales, with leadership or management experience.
  • Prior experience scaling or building Solutions Engineering teams.
  • Proven ability to support and close complex, enterprise-level deals.
  • Experience delivering impactful product demonstrations and leading technical discovery.
  • Strong technical acumen combined with business and operational understanding.
  • Strong executive presence with the ability to influence internal stakeholders and external customers.
  • Experience collaborating cross-functionally across Sales, Product, Marketing, and Customer Success.
  • Excellent written and verbal communication skills.
  • A hands-on, low-ego leadership style with a willingness to operate as both coach and contributor.
  • Ability to execute with minimal direction in a fast-paced, high-growth environment.
  • Experience in public safety, drone/UAS technology, or mission-critical SaaS platforms is preferred.
  • Experience supporting government or public sector sales cycles is preferred.
  • Familiarity with integrations, APIs, and technical solution architecture is preferred.

Benefits

  • Equal opportunity employer committed to equity, diversity, inclusion, and a barrier-free workplace.
  • Accommodations are available upon request throughout all stages of the recruitment process.
  • Versaterm does not use AI in the recruitment process; hiring decisions are made by people.

Interested in this position?

Apply directly on the company website

Apply Now

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