RemoteLeaf Logo
Log in Sign up

Implementation Engineer

3 weeks, 3 days ago
Anywhere
Full-time
Mid Level
Implementation Engineer
Customer and Technical Support
Confluence JIRA Salesforce Salesforce Apex
Apply Now
Verifiable

Verifiable

Verifiable offers cutting-edge medical credentialing and provider network software, automating primary source verifications to streamline healthcare operations.

Internet Software & Services
51-250
$74M raised
View All Jobs 5

Description

  • Configure Salesforce-based SaaS implementations, including fields, page layouts, permissions, automation, reporting, dashboards, and other implementation-specific settings.
  • Partner with Implementation Managers to translate customer requirements into technical solutions, implementation tasks, and delivery plans.
  • Serve as a technical resource for customers and internal teams throughout the implementation lifecycle.
  • Build, update, and troubleshoot Salesforce automation, including Flow-based processes, validation rules, data updates, and configuration-driven business logic.
  • Support data migration, data cleanup, and backfill activities using Salesforce tools such as Data Loader, reports, exports, and structured import processes.
  • Configure and validate Salesforce security models, including users, profiles, permission sets, roles, sharing settings, and object/field-level access.
  • Troubleshoot implementation issues, identify root causes, and communicate resolution options clearly.
  • Collaborate with Product and Engineering to define technical gaps, product issues, enhancement requests, or development needs.
  • Participate in QA, UAT support, and go-live readiness activities to ensure implementations are accurate and customer-ready.
  • Create and maintain technical documentation, including configuration notes, solution designs, deployment notes, testing instructions, and customer-specific implementation details.

Requirements

  • 3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions for customers.
  • Strong hands-on Salesforce configuration experience with objects, fields, page layouts, record types, validation rules, reports, dashboards, and permissions.
  • Experience building and troubleshooting Salesforce Flows.
  • Understanding of Salesforce security and sharing architecture, including users, profiles, roles, permission sets, sharing rules, and object/field-level security.
  • Experience with data migration, data repair, or data backfill using tools such as Data Loader, Salesforce reports, exports, and structured data imports.
  • Ability to analyze customer requirements and translate them into technical implementation tasks.
  • Strong troubleshooting and problem-solving skills, especially within Salesforce automation, data, permissions, and configuration.
  • Ability to identify when a request requires product, engineering, or development support and clearly specify the needed technical changes.
  • Experience delivering custom Salesforce configuration in a managed-package environment, including awareness of package constraints, extension patterns, upgrade impacts, and avoiding breakage of managed package functionality.
  • Salesforce Administrator certification or equivalent hands-on Salesforce experience is preferred.
  • Experience working in healthcare, credentialing, provider data management, compliance, or regulated industries is preferred.
  • Experience supporting integrations, APIs, middleware, or connected systems is preferred.
  • Experience with Jira, Confluence, Salesforce deployment tools, or similar project delivery systems is preferred.
  • Experience creating solution design documentation or technical implementation plans is preferred.
  • Familiarity with Apex, SOQL, Salesforce metadata, or deployment/change set processes is a plus.
  • Experience using AI to improve implementation efficiency, documentation quality, testing coverage, and technical problem-solving is preferred.

Benefits

  • Fully remote work with a distributed team across the US and internationally.
  • Health, vision, and dental plans.
  • Unlimited PTO.
  • New Apple equipment provided.
  • Startup equity as part of the compensation package.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Samsara

Solutions Integration Engineer II

Samsara 1K-5K IT Services

Samsara is hiring a remote Solutions Integration Engineer to help strategic customers design, build, and support B2B integrations for its IoT platform.

United States Full-time Mid Level Implementation Engineer Solutions Engineer
$74k-$114k
Agile AWS Azure Confluence GCP GitHub IoT JavaScript JIRA Microservices Python REST API
8 hours, 55 minutes ago
C-Serv

Forward Deployed Engineer

C-Serv 11-50 Internet Software & Services

Forward Deployed Engineer at an enterprise AI security platform, responsible for technical delivery and integrations across major client deployments as the company scales its enterprise footprint.

Poland Full-time Mid Level Implementation Engineer Solutions Engineer
AWS Azure GCP LLM OAuth Python REST API SAML TypeScript
9 hours, 10 minutes ago
Grafana

Senior Solutions Architect | Netherlands | Remote

Grafana 1K-5K IT Services

Grafana Labs is hiring a Senior Solutions Architect in Professional Services to help customers design, implement, and expand observability solutions using Grafana in a global remote environment.

Netherlands Full-time Senior Implementation Consultant Implementation Engineer
$118k-$142k
AWS Azure GCP Grafana Helm Jaeger Kubectl Kubernetes Prometheus
1 day, 8 hours ago
Zaelab

ServiceNow Configuration Engineer

Zaelab 51-250 Professional Services

Zaelab is hiring a ServiceNow Configuration Engineer to configure and support order management and customer-facing business processes within its ServiceNow practice.

India Spain Portugal Full-time Mid Level Implementation Engineer Technical Support Engineer
Agile CRM ERP
1 day, 9 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers