Implementation Manager, Student Billing

5 hours, 51 minutes ago
Full-time
Junior
Customer and Technical Support
Veracross

Veracross

Veracross provides a comprehensive, web-based student information system designed specifically for private and independent K-12 schools, aiming to streamline data management and enhance school operations.

Internet Software & Services
51-250
Founded 2003

Description

  • Lead implementation projects across Veracross products, specializing in Student Billing and connected modules.
  • Discover school Business Office workflows, billing needs, and related operational processes.
  • Consult on platform transition options, configurations, testing, approvals, and deployment.
  • Develop and execute project plans, schedules, resource activities, and implementation plans.
  • Advise Business Offices on billing connections to charts of accounts, general ledgers, and accounting processes.
  • Model and document departmental workflows for the first operational year.
  • Deliver training to school departments and ensure completion of required self-paced training.
  • Collaborate with internal and external stakeholders throughout implementation projects.
  • Serve as a Student Billing subject matter expert and coach other Implementation Managers.
  • Develop post-go-live support handoffs, documentation, best practices, and process improvements.
  • Support North American implementation projects as needed.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Accounting degree, university-level accounting study, or relevant Business Office experience.
  • 2+ years of experience in technical project management or SaaS implementation, ideally involving finance or billing systems and data conversion.
  • Experience working in or with an independent school Business Office is preferred.
  • Solid understanding of accounting fundamentals, including charts of accounts, general ledgers, journal entries, receivables, reconciliations, period closing, and financial reporting.
  • Excellent written and verbal communication skills, including presenting to Bursars and Business Managers.
  • Ability to make complex decisions independently and perform root cause analysis.
  • Ability to learn complex enterprise software well enough to train others.
  • Strong organization, multitasking, self-management, and problem-solving skills in a remote environment.
  • Ability to work occasional nonstandard UK hours, travel up to 15% primarily in the UK and Europe, and work legally in the UK.

Benefits

  • Fully remote, work-from-home environment with opportunities to meet colleagues at events and company gatherings.
  • 25 days of holiday plus public holidays and an additional work-anniversary day off.
  • 4% matched pension contributions and private medical coverage.
  • Salary-sacrifice electric car scheme, discounted gym membership, and cycle scheme.
  • Enhanced sick pay and enhanced maternity, paternity, adoption, and shared parental leave pay.
  • Employee assistance program and payroll giving.

Interested in this position?

Apply directly on the company website

Apply Now

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