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Technical Account Manager

1 day, 19 hours ago
United States
Full-time
Lead
Technical Account Manager
Customer and Technical Support
Oracle SQL
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 131

Description

  • Provide input on proposals and Statements of Work.
  • Support delivery, implementation, and consulting services for Veeam solution design and deliverables.
  • Own project guidance including plans, schedules, communication plans, resource plans, and status updates.
  • Assist with solution assessment, design, and implementation effort estimation.
  • Support post-installation issue resolution and document configuration and completed activities.
  • Create white papers, solution guides, best practices, and custom documentation.
  • Deliver onsite knowledge transfer on Veeam software solutions.
  • Facilitate communication between clients and Veeam support.
  • Analyze installed environments and recommend optimal Veeam configurations.
  • Identify additional client needs that can be addressed with Veeam solutions.

Requirements

  • Time zone availability in CST, MST, or PST, with CST/MST preferred.
  • Bachelor’s degree in technology required, or equivalent combination of education and experience.
  • VMware VCP, Microsoft MCSE, Prince2, ITIL, PMP, or equivalent experience.
  • Hands-on experience with Veeam core products.
  • Proven consulting and project management experience.
  • Strong communication, interpersonal, and relationship-building skills.
  • Significant experience with virtualization technologies such as VMware and Hyper-V.
  • Experience with storage, backup, networking, cloud, enterprise applications, data management, and business continuity technologies.
  • Ability to manage multiple simultaneous projects and accounts.
  • Fluent in English and willing to travel quarterly to customers, with overnight travel as needed.

Benefits

  • Unlimited paid time off, 12 paid holidays, 4 global VeeaMe Days, and 24 paid volunteer hours annually.
  • Paid parental leave: 8 weeks for all parents and 16 weeks for birthing parents.
  • Medical, dental, and vision coverage starting on day one.
  • Mental health support, therapy sessions, and digital wellness tools through the Employee Assistance Program.
  • 401(k) retirement plan with company matching contributions.
  • Fertility, adoption, and surrogacy support through Maven.
  • Legal services, identity protection, supplemental health insurance options, and tax-advantaged spending accounts.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and Global Day of Learning.
  • Base pay plus competitive performance-based bonus, with U.S. compensation ranges from $121,400 to $310,900 depending on geographic zone.

Interested in this position?

Apply directly on the company website

Apply Now

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