Italian Technical Product Agent | Digital Ads - Work Remote In Greece

1 day, 19 hours ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver technical support and product guidance to Italian-speaking clients and digital advertisers.
  • Assist with setting up, optimizing, and troubleshooting digital advertising campaigns.
  • Diagnose and resolve issues related to product listings, ad accounts, and platform integrations.
  • Educate clients on digital advertising best practices to improve campaign performance and ROI.
  • Collaborate with internal technical and product teams to escalate and resolve complex issues.
  • Track and document client interactions and technical cases in CRM and support tools.
  • Stay current on Consumer Electronics and digital advertising product updates and trends.
  • Identify recurring issues and contribute to knowledge-sharing and support resources for Italian-speaking markets.

Requirements

  • Native or fluent Italian language skills, spoken and written, are essential.
  • Valid EU passport or documentation permitting legal employment in Greece is mandatory.
  • Strong communication skills in both Italian and English.
  • Previous experience in technical support, customer service, or digital advertising is a strong advantage.
  • Experience within the Consumer Electronics industry is preferred.
  • A genuine interest in Consumer Electronics, digital technology, and online advertising platforms is highly desirable.
  • Strong analytical and problem-solving abilities.
  • Comfortable working in a fast-paced, remote environment and managing multiple tasks efficiently.
  • Ability to meet performance targets consistently.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Comprehensive health insurance.
  • Fully paid relocation package, including flight, airport transfer, and hotel accommodation.
  • Monthly performance bonus.
  • 13th and 14th salary payments.
  • Supportive multicultural remote working environment with professional development and career progression opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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