Technical Account Manager

11 hours, 46 minutes ago
Full-time
Senior
Customer and Technical Support
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised

Description

  • Provide input into proposals and Statements of Work.
  • Support delivery implementation and consulting services to meet solution design and deliverables.
  • Provide overall project guidance, including plans, schedules, communication plans, resource plans, and status updates.
  • Assist with assessment and design of solutions, including post-installation issues.
  • Estimate implementation efforts for Veeam software solutions.
  • Create white papers, solution guides, best practices, and custom documentation.
  • Deliver onsite knowledge transfer on Veeam software solutions.
  • Document configurations and completed activities.
  • Analyze installed environments and recommend optimal Veeam software configurations.
  • Facilitate communication between the client and Veeam support.
  • Identify additional client needs that can be addressed with Veeam solutions.
  • Provide input to improve processes and documentation.
  • Travel overnight as needed to meet company goals and objectives.

Requirements

  • Bachelor’s degree in technology required; a combination of education and experience will be considered.
  • VMware VCP, Microsoft MCSE, or equivalent experience.
  • PRINCE2, ITIL, PMP, or equivalent experience.
  • Hands-on experience with Veeam core products.
  • Proven consulting and project management experience.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Significant experience with virtualization technologies such as VMware and Hyper-V.
  • Experience with disruptive storage systems and technologies such as Nimble, Nexsan, Actifio, and Veeam.
  • Hands-on experience with networking protocols and equipment, including Fibre Channel, Ethernet, and cloud services.
  • Experience with traditional storage and backup architectures such as EMC, NetApp, IBM, HP/3PAR, Hitachi, and Dell.
  • Hands-on experience with enterprise applications such as Exchange, SQL, and Oracle.
  • Experience with data management, data protection, and data analytics.
  • Extensive experience with data center, business continuity, and operating systems.
  • Experience successfully managing multiple simultaneous projects and accounts.
  • Working knowledge of cloud technologies, capabilities, and protocols.
  • Business proficiency in Dutch and English.
  • Must be based in the Netherlands; applicants permanently located outside the Netherlands may be declined.

Benefits

  • 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares.
  • Annual allowance for a private healthcare plan.
  • Supplementary pension scheme with employer and employee contributions.
  • Long-term sickness coverage with salary protection for up to two years.
  • Enhanced disability income protection through WIA and WGA gap insurance.
  • Access to up to 12 free therapy sessions annually, plus legal and financial advice.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and the annual Global Day of Learning.

Interested in this position?

Apply directly on the company website

Apply Now

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