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Customer Engineer

6 hours, 16 minutes ago
Pakistan
Full-time
Mid Level
Technical Account Manager
Customer and Technical Support
AWS Azure Docker GCP Helm JSON Kubernetes Microservices Python Shell Scripting SQL Terraform YAML
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 160

Description

  • Act as a technical liaison between Engineering and go-to-market teams, including Sales Engineering, Professional Services, and Enablement.
  • Translate new product features, deployment requirements, and system behaviors into documentation, enablement content, demo environments, and internal tooling.
  • Assist with internal setup and deployment of DSPM components, including Kubernetes-based microservices, data connectors, and APIs.
  • Validate internal staging and demo environments for deployment readiness and functional accuracy.
  • Develop internal technical resources such as playbooks, integration guides, architecture diagrams, and field enablement materials.
  • Support the go-to-market team with API usage, scripting, and basic troubleshooting during proof-of-concept and pilot phases.
  • Read, interpret, and occasionally modify code or configuration files to help debug issues and support integration efforts.
  • Validate deployment workflows across cloud platforms such as AWS, GCP, and Azure.
  • Collaborate with Engineering to understand product behavior and support field-facing deployment practices.

Requirements

  • 3+ years of experience in a technical role within an engineering- or product-focused organization, such as dev support, sales enablement, QA, or technical consulting.
  • Strong understanding of cloud-native technologies, including Kubernetes and containerized services.
  • Experience with cloud infrastructure platforms such as AWS, GCP, or Azure.
  • Knowledge of data infrastructure, such as SQL, data lakes, or data warehouses.
  • Comfort with basic scripting in Python or shell scripting for setup automation, API work, or integration testing.
  • Ability to read and understand application code and configuration files such as Python, YAML, or JSON.
  • Strong communication skills and ability to synthesize technical concepts for internal enablement and cross-functional use.
  • Familiarity with DSPM, CSPM, or adjacent data security and privacy tools is preferred.
  • Prior experience in Sales Engineering enablement, solution delivery, or product support roles is preferred.
  • Experience with DevOps tools such as Helm, Terraform, Docker, and CI/CD pipelines is preferred.
  • Exposure to compliance or risk management concepts such as SOC 2 or GDPR is preferred.
  • Experience working in fast-paced, high-growth environments or with distributed technical teams is preferred.

Benefits

  • Competitive compensation package.
  • Comprehensive health and wellness benefits.
  • Professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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