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Senior Technical Consultant

10 hours, 41 minutes ago
United States, Canada
Full-time
Senior
Solutions Engineer
Software Development
Agile Bitbucket Confluence Generative AI LLM Salesforce
Apply Now
Valiantys

Valiantys

Valiantys is a global Atlassian Platinum Solution Partner specializing in dedicated consulting services. They accelerate business transformation, build high-velocity teams, and offer expertise in Agile tools and cloud migration for improved agility and...

Professional Services
51-200
Founded 2006
View All Jobs 9

Description

  • Lead or support technical delivery for small to mid-sized client engagements.
  • Translate client business and functional requirements into scalable technical solutions.
  • Design, configure, and implement Atlassian solutions using Jira, Jira Service Management, Confluence, and related tools.
  • Build and customize workflows, integrations, extensions, and automation based on client requirements.
  • Contribute to technical architecture, implementation approaches, and delivery documentation.
  • Identify and implement AI-enabled use cases, including ticket summarization, knowledge generation, intelligent routing, and content creation.
  • Validate AI-generated outputs for accuracy and consistency and apply prompt-design best practices.
  • Resolve technical implementation issues and support application deployment, integration, and cloud configuration.
  • Support Server/Data Center-to-Cloud migrations for small to mid-sized engagements.
  • Share knowledge, support junior consultants, and create reusable assets and best practices.

Requirements

  • 2–5+ years of experience in technical consulting, system implementation, or digital transformation.
  • Strong working knowledge of Jira Software, Jira Service Management, Confluence, and Bitbucket.
  • Experience configuring Atlassian workflows, integrations, and automation.
  • Ability to translate business requirements into technical implementations.
  • Practical experience using AI tools, such as copilots or automation tools, to improve workflows or delivery.
  • Understanding of enterprise AI use cases, including service management and knowledge systems.
  • Ability to assess AI-generated outputs for quality and reliability.
  • Familiarity with generative AI tools, prompting techniques, and AI-assisted automation concepts.
  • Strong communication skills for technical and non-technical audiences, plus experience creating technical documentation and diagrams.
  • Experience with enterprise integrations, pre-sales or solution design, Agile/ITIL/SAFe, cloud migrations, or relevant Atlassian, ITIL, or SAFe certifications (preferred).

Benefits

  • Competitive compensation with an annual performance-based bonus.
  • Comprehensive health insurance and a 401(k) with company match.
  • Four weeks of paid time off per year, plus public holidays.
  • Flexible remote work policy.
  • Training time and budget for professional development.
  • Multicultural, international team environment.

Interested in this position?

Apply directly on the company website

Apply Now

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