Blumira

Blumira

Blumira helps lean IT teams protect their organizations against ransomware and breaches with an open SIEM + XDR platform. Blumira makes security easy and effective for SMBs and mid-market companies, helping them detect and respond to cybersecurity thre...

Professional Services
11-50
Founded 2018
$28M raised

Description

  • Lead technical implementation of Blumira’s security platform for new and existing customers.
  • Design tailored post-sales security solutions based on customer environments and requirements.
  • Conduct technical discovery, security assessments, and analysis to identify gaps and optimization opportunities.
  • Provide hands-on integration guidance for customers’ security tools and IT infrastructure.
  • Troubleshoot complex onboarding and technical issues and deliver expert-level resolutions.
  • Create customized security roadmaps and implementation plans.
  • Partner with Customer Success Managers to drive onboarding, adoption, satisfaction, retention, and expansion.
  • Monitor customer health and engagement, identify expansion opportunities, and support Account Managers in technical discussions.
  • Build relationships with technical stakeholders, represent customer feedback internally, and participate in advisory sessions.
  • Develop technical documentation and best-practice guides, share knowledge with teammates, and coordinate with security operations and support teams.

Requirements

  • Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field, or equivalent experience.
  • 5+ years of hands-on cybersecurity experience focused on SIEM, security monitoring, or incident response.
  • 3+ years of customer-facing technical experience in solution engineering, technical account management, or security operations.
  • Demonstrated experience implementing security solutions.
  • Strong knowledge of network security, endpoint protection, threat detection, and Cisco, Palo Alto, Watchguard, and/or Checkpoint firewall configuration and troubleshooting.
  • Familiarity with MITRE ATT&CK, indicators of compromise, common threats, SIEM platforms, and EDR/XDR solutions.
  • Experience with security frameworks including NIST, ISO 27001, and CIS Controls, plus compliance standards such as SOC 2, PCI DSS, and HIPAA.
  • Experience with AWS, Azure, or GCP security, container security, DevSecOps, automation, APIs, webhooks, and scripting with Python, PowerShell, or Bash.
  • Strong Linux and Windows administration, troubleshooting, project management, analytical, and customer communication skills.
  • Experience supporting SMB to mid-market organizations; MSP, MSSP/MDR, security consulting, relevant certifications, syslog/nxlog/sysmon, SQL, and competitor-product knowledge are preferred.

Benefits

  • Annual salary range of $106,000–$135,000 USD.
  • Competitive compensation and stock equity plan.
  • Flexible PTO.
  • Flexible work-from-home environment.
  • Medical, dental, vision, and life insurance.
  • Company-sponsored pre-tax retirement savings program.

Interested in this position?

Apply directly on the company website

Apply Now

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