Patient Care Coordinator

10 hours, 3 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax, phone, or from physician offices.
  • Verify patient insurance coverage and collect payments at the time of service.
  • Convert referrals into evaluations and support patient intake processes.
  • Maintain an organized, efficient front office and inviting clinic atmosphere.
  • Make welcome calls and help influence patient arrival rates through strong customer service.
  • Manage schedules, document routing, deposits, non-clinical documentation, and other practice management tasks.
  • Monitor caseload, discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Attend required training and complete quarterly compliance training.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and the ability to work well with business office and field leadership.
  • Ability to multitask across multiple computer programs and work with attention to detail.
  • Strong organizational skills and the ability to meet deadlines.
  • Ability to work with little to no supervision.
  • Efficient time management and presentation skills as a team member.
  • Willingness to work full-time, at least 40 hours per week, Monday through Friday, with possible evenings, weekends, or additional hours as needed.
  • Ability to perform sedentary office work, including frequent computer use and repetitive typing.
  • Ability to understand and respond appropriately to information in a fast-paced office setting.

Benefits

  • Annual paid Charity Day to support a cause meaningful to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) retirement plan with company match.

Interested in this position?

Apply directly on the company website

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