Patient Care Coordinator

5 hours, 13 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax or phone.
  • Collect payments due at the time of service and manage deposits.
  • Verify patient insurance coverage.
  • Maintain an organized and inviting front-office workspace and clinic atmosphere.
  • Make welcome calls and help influence patient arrival rates through customer experience.
  • Manage schedule, document routing, non-clinical documentation, caseload reporting, and insurance reporting.
  • Monitor clinic inventory and support efficient practice management.
  • Attend required training and complete quarterly compliance training.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and ability to work well with business office and field leadership.
  • Ability to multitask, stay organized, meet deadlines, and work with little to no supervision.
  • Efficient time management and presentation skills as part of a team.
  • Ability to operate multiple computer programs and office equipment in a fast-paced office environment.
  • Willingness to work full-time, at least 40 hours per week, Monday through Friday.
  • May be required to attend special events some evenings and weekends or work additional hours as needed.
  • Ability to perform sedentary work with frequent computer use and repetitive typing.
  • Ability to sit, stand, speak, hear, and lift or move items up to 20 lbs. as needed.

Benefits

  • Annual paid Charity Day to support a cause meaningful to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) with company match.

Interested in this position?

Apply directly on the company website

Apply Now

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