Staff Data Analyst

2 hours, 27 minutes ago
Full-time
Lead
Data Science and Analytics
Upstart

Upstart

Upstart Powered Loans: Personal, Car Refinance & Consolidation Through Upstart, apply online for a fast personal loan, auto refinancing, or debt consolidation. Try our quick rate check today with no impact to your credit! Founded by ex Googlers, Upstar...

Banks
1K-5K
Founded 2012

Description

  • Partner with Operations, Product Management, and leadership teams to define success metrics and evaluate operational performance.
  • Influence servicing strategy through data-driven insights and analytical recommendations.
  • Build and maintain scalable dashboards, reporting frameworks, and business review materials for self-service analytics.
  • Diagnose changes in borrower and operational performance through root cause analysis.
  • Lead analytical support for product experiments and operational initiatives, including measurement design and performance evaluation.
  • Identify opportunities to improve operational efficiency and borrower outcomes across servicing workflows, agent performance, and payment behaviors.
  • Translate complex analytical findings into clear business narratives for senior stakeholders and leadership audiences.

Requirements

  • Bachelor’s degree in Analytics, Engineering, Mathematics, Statistics, or a related field, or equivalent experience, plus 6 years of experience.
  • 8+ years of experience in data analytics, business analytics, or a related analytical function supporting business operations or product organizations.
  • Advanced SQL experience, including complex queries and transformation of large datasets.
  • Experience building dashboards and automated reporting solutions using BI tools such as Tableau, Looker, or similar platforms.
  • Experience conducting root cause analysis, defining performance metrics, and delivering data-driven recommendations to cross-functional stakeholders.
  • Knowledge of consumer lending, servicing operations, collections, or other financial services domains (preferred).
  • Experience supporting product experiments, operational experimentation, or A/B testing initiatives (preferred).
  • Ability to navigate ambiguous business problems and independently prioritize analytical opportunities with measurable impact (preferred).
  • Skilled in communicating analytical insights and business trends to senior leadership audiences (preferred).
  • Experience leveraging AI-enabled tools or automation techniques to improve reporting workflows, analysis, or operational efficiency (preferred).

Benefits

  • Base salary range of $157,000–$217,500 USD for U.S. remote roles and $140,300–$175,000 USD for Canada remote roles.
  • Target bonuses, equity compensation, and annual equity grants that vest quarterly.
  • Medical, dental, vision, and 401(k) benefits, with a company match of $2 for every $1 contributed up to $15,000 annually.
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible U.S. employees.
  • Paid time off, sick leave, and company holidays.
  • Paid family and parental leave, plus fertility, parenthood, and caregiving support.
  • Employee Assistance Program with mental health support and life-centered resources.
  • Annual wellness allowance, annual productivity allowance, and financial wellness resources for eligible employees.

Interested in this position?

Apply directly on the company website

Apply Now

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