RemoteLeaf Logo
Log in Sign up

Product Quality Manager

3 weeks ago
United States
Full-time
Senior
QA Engineer
Quality Assurance and Testing
Apply Now
Upstart

Upstart

Upstart Powered Loans: Personal, Car Refinance & Consolidation Through Upstart, apply online for a fast personal loan, auto refinancing, or debt consolidation. Try our quick rate check today with no impact to your credit! Founded by ex Googlers, Upstar...

Banks
1K-5K
Founded 2012
View All Jobs 55

Description

  • Lead execution of the secured lending quality control program across origination, servicing, and collections.
  • Perform pre-close and post-close reviews, compliance testing, denied or withdrawn application reviews, investor defect analysis, and non-performing loan reviews.
  • Oversee QC sampling methodology and ensure risk-based, statistically sound sample selection aligned with regulatory expectations.
  • Serve as product owner for the QC Engine, including rule approval, output validation, threshold calibration, and performance reporting.
  • Drive root cause analysis and remediation for defects, investor kickouts, repurchase demands, early payment defaults, and other quality issues.
  • Develop quality reporting, dashboards, and trend analyses for senior leadership.
  • Prepare the Quality function for audits and regulatory exams through documentation, evidence management, and exam-ready processes.
  • Partner with Operations, Compliance, Legal, Risk, and servicing teams on quality standards, escalation paths, and remediation timelines.
  • Oversee third-party, subservicer, servicing, and collections quality reviews.
  • Support model risk monitoring through quality reviews tied to credit decisioning, adverse action accuracy, and early default trends.

Requirements

  • 7+ years of experience in quality control, compliance testing, or risk management in consumer lending, including secured lending products such as mortgage, home equity, or auto.
  • 2+ years of experience leading a QC team or managing quality analysts or auditors.
  • Experience conducting pre-close and post-close file reviews, defect identification, root cause analysis, and corrective action management.
  • Experience with regulatory exams and responses involving the OCC, FDIC, CFPB, or state regulators.
  • Experience designing or implementing QC sampling methodologies, including random and risk-based sampling.
  • Experience with non-performing loan reviews, early default analysis, repurchase reviews, or servicing quality oversight.
  • Working knowledge of key consumer lending regulations applicable to secured products.
  • Bachelor’s degree or equivalent practical experience.
  • Experience with AI-powered or automated QC tools (preferred).
  • Experience with investor delivery requirements, repurchase demands, or loan buybacks (preferred).
  • Experience with third-party and subservicer oversight frameworks (preferred).
  • Experience building dashboards, executive reporting, or board-ready quality materials (preferred).
  • Ability to translate complex regulatory requirements into practical QC procedures and testing frameworks (preferred).
  • Strong cross-functional communication skills in a fast-paced lending environment (preferred).

Benefits

  • Anticipated base salary range of $145,100 to $201,100 USD for the U.S. remote role.
  • Target bonuses.
  • Annual equity grants and equity compensation.
  • Medical, dental, and vision coverage.
  • 401(k) or Group Retirement Savings Plan with company match of $2 for every $1 contributed, up to $15,000 annually.
  • Employee Stock Purchase Plan with discounted stock purchase options for eligible U.S. employees.
  • Paid time off, sick leave, and company holidays.
  • Paid family and parental leave, plus fertility, parenthood, and caregiving support.
  • Employee Assistance Program with mental health support and life-centered resources.
  • Health Savings Account contributions for eligible U.S. plans.
  • Financial wellness resources, including planning tools and a financial concierge service.
  • Annual wellness allowance and annual productivity allowance.
  • Flexible remote work with periodic in-person onsites.
  • Onsite perks such as catered lunches and stocked micro-kitchens at office locations.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Mindrift.ai: Be the “I” in AI

Freelance Agent Evaluation Engineer

Mindrift.ai: Be the “I” in AI Internet Software & Services

Mindrift is seeking an experienced software development specialist for project-based work evaluating AI coding agents by designing realistic development tasks, defining success criteria, and validating solutions in simulated environments.

Canada Contract Senior AI (Artificial Intelligence) QA Engineer
Up to $104k
Docker FastAPI JavaScript Kafka PostgreSQL Python React Redis TypeScript
16 hours, 43 minutes ago
Mindrift.ai: Be the “I” in AI

Freelance Agent Evaluation Engineer

Mindrift.ai: Be the “I” in AI Internet Software & Services

Mindrift is seeking a project-based software specialist to create realistic coding evaluation tasks and tests for AI coding agents in simulated developer environments.

Germany Part-time Senior AI (Artificial Intelligence) QA Engineer
Up to $104k
Docker FastAPI JavaScript Kafka PostgreSQL Python React Redis TypeScript
17 hours, 13 minutes ago
K

ASIC Design Verification Engineer

K2 Space Corporation 51-200 Defense and Space Manufacturing

K2 Space is hiring an ASIC Design Verification Engineer to verify custom silicon for its next-generation satellite platforms and help shape first-generation spacecraft hardware.

United States Full-time Mid Level QA Engineer
$130k-$200k
Git Perl Python Verilog
17 hours, 13 minutes ago
Carvana

HIRING NOW! Automotive Quality Associate - Post Production

Carvana 10K-50K Automotive

Carvana is hiring for entry-level automotive roles in its vehicle reconditioning centers, where team members help inspect, clean, move, photograph, and prepare used vehicles for customers.

United States Full-time Entry Level QA Engineer
1 day, 15 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers