Sorani - English Interpreters

15 hours, 48 minutes ago
Full-time
Entry Level
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Answer calls promptly and provide interpretation in a friendly, professional manner.
  • Interpret accurately using established interpretation protocols without omissions or additions.
  • Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout each call.
  • Follow client instructions and protocol when working with Limited English-speaking Persons (LEP).
  • Avoid interacting with the LEP without the client’s permission.
  • Maintain punctuality and availability during scheduled working hours.
  • Perform purely interpretation work without handling escalations or resolving issues.

Requirements

  • Excellent English and fluent Sorani, including the ability to read and write Sorani.
  • Strong spoken communication in both languages with clear pronunciation and enunciation.
  • Malaysian citizen, Malaysian national, permanent resident, or valid visa holder.
  • Willingness to work from home on a permanent night shift.
  • Availability to work 9-hour shifts anytime between 8:00 pm and 8:00 am, including a 1-hour break.
  • Willingness to work on public holidays and weekends.
  • Own stable home internet with a minimum speed of 5 Mbps download and 1 Mbps upload.
  • Own a mobile phone with Android 6.0 or above, or iOS 12 or above.
  • Able to work according to the client’s required schedule.
  • Sound knowledge of both languages is required.

Benefits

  • Salary of RM 30 per hour, approximately RM 4,800 per month.
  • Annual leave of 12 days.
  • Medical leave plus hospitalization leave.
  • Medical coverage and insurance.
  • Two rotating days off per week.
  • Public holidays and off days based on the country served (US).
  • Paid replacement leave.

Interested in this position?

Apply directly on the company website

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