Bioinformatics Applications Scientist, NGS - S Korea

18 hours, 4 minutes ago
Full-time
Senior
Customer and Technical Support
Twist Bioscience

Twist Bioscience

Twist Bioscience is a leading synthetic biology company offering innovative silicon-based DNA synthesis and a range of high-quality synthetic DNA tools to accelerate research and drive positive change globally.

Pharmaceuticals
251-1K
Founded 2013

Description

  • Provide pre- and post-sales technical support for Twist’s NGS capabilities and product offerings.
  • Design and support custom NGS panels using an established workflow to meet customer design goals.
  • Deliver bioinformatics support for NGS data analysis, including troubleshooting, proof-of-concept experiments, and pipeline questions.
  • Support the sales team in technical discussions, presentations, and customer meetings.
  • Advise customers on experiments and technical use of Twist’s products.
  • Liaise between customers, sales, product management, R&D, and production teams.
  • Identify, nurture, and manage customer collaborations with the sales team.
  • Share customer feedback with Product Marketing on new application and product needs.
  • Stay current on genomic research and field advancements.
  • Support local and regional travel for customer and internal meetings as needed.

Requirements

  • PhD in Bioinformatics, Genetics, Molecular Biology, or a related field with 2+ years of biotech/commercial genomics experience.
  • BS or MS in Bioinformatics, Genetics, Molecular Biology, or a related field with 7+ years of biotech/commercial genomics experience.
  • Strong technical knowledge of NGS applications and bioinformatics for data analysis, including Whole Exome Sequencing, RNA-seq, and methylation.
  • Experience with bioinformatics tools such as BWA, GATK, IGV, UCSC, SAMtools, Picard, and bedtools.
  • Experience working in a Linux environment and using command-line applications.
  • High self-motivation and demonstrated ability to work collaboratively in a team environment.
  • High attention to detail and a strong work ethic.
  • Excellent verbal and written communication skills.
  • Proficiency in English is required.
  • Preferred: Background in Medical Genetics, Oncology, or Immunology.
  • Preferred: Deep understanding of molecular and medical genetics.
  • Preferred: 2+ years in a customer-facing role.
  • Preferred: Wet lab experience with molecular biology and NGS library preparation.

Benefits

  • Remote work option.
  • Travel requirements limited to up to 10% of time.
  • Opportunity to work closely with sales, product, R&D, and production teams.
  • Equal Opportunity Employer status.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Sales Engineer - Data & AI Security

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Senior Sales Engineer to lead pre-sales technical support for the Securiti AI portfolio, helping enterprise customers design and adopt secure, compliant AI and data protection solutions.

AWS Azure GCP HIPAA Kubernetes Linux
11 hours, 35 minutes ago

Senior Sales Systems Engineer (VCSP)

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a VCSP Pre-Sales Systems Engineer to advise service provider partners on resilient, secure data architectures and cyber recovery solutions across hybrid, multi-cloud, and SaaS environments.

AWS Azure GCP Kubernetes Linux LLM Machine Learning
12 hours, 20 minutes ago

Technical Sales and Field Service Engineer

CaptiveAire Systems 1K-5K Industrial Conglomerates

CaptiveAire is seeking a Sales Engineer to support existing customers, develop new business, and provide application engineering, sales, and field service support for commercial HVAC and ventilation solutions.

12 hours, 35 minutes ago

Virtualization Backup Engineer (French Speaker)

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a French-speaking Virtualization Backup Engineer to provide technical customer support for Veeam Backup and Replication, resolving complex backup and virtualization issues for IT professionals.

CRM DHCP DNS Linux Oracle SQL TCP/IP Unix Windows Server
12 hours, 35 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers