Social Media Manager

5 days, 19 hours ago
Full-time
Senior
Marketing and Growth
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Support campaign and content strategy for major launches, integrated campaigns, brand moments, and tentpole events.
  • Manage social channels including LinkedIn, Instagram, Facebook, and X.
  • Own social analytics, reporting, and competitive insights to inform future strategy.
  • Manage developer-focused social content.
  • Partner cross-functionally on employee brand social content.
  • Align with the Brand team to develop engaging, socially relevant content.
  • Own the employee advocacy program so Twilions can amplify the company story.
  • Engage and grow the community daily across developers and decision makers.
  • Use data to explain performance and trends behind the numbers.
  • Experiment with new tactics to reach new audiences and improve results.

Requirements

  • 6+ years of experience managing brand social.
  • Ability to express complex ideas in 100 characters or less.
  • Strong creative communication skills and the ability to think outside the box.
  • Fluency in short-form video creation and tools such as CapCut and Canva.
  • Experience using data and analytics to build social strategy.
  • Proven success driving engagement.
  • Strong community-building mindset and ability to make people care.
  • Highly organized with the ability to create clarity and process in a fast-moving environment.
  • Preferred experience with live video, graphic design, AI/LLM tools, and social management tools such as Google Workspace, Canva, Sprout, EveryoneSocial, and Adobe.
  • Preferred experience partnering with executives on social content and working on B2B brand social.

Benefits

  • Remote-first role based in the Bay Area, California, USA.
  • Competitive pay with location-based salary ranges from $79,840 to $117,300.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Health care insurance and a 401(k) retirement account.
  • Paid sick time, paid personal time off, and paid parental leave.
  • Generous time off, parental leave, and wellness leave.
  • Travel opportunities, with approximately 15% travel anticipated.
  • Employee support for volunteering and donation efforts through Twilio’s community programs.

Interested in this position?

Apply directly on the company website

Apply Now

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