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Director, Sales Business Partner

2 hours, 10 minutes ago
United States
Full-time
Lead
Sales Operations
Sales and Business Development
Google Tag Manager Twilio
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 132

Description

  • Lead and develop a team of Sales Business Partners with clear goals, role clarity, and consistent expectations.
  • Build a high-performance, collaborative, accountable, and growth-oriented team culture.
  • Serve as the Sales Business Partner to a multi-billion-dollar sales leader and provide hands-on strategic support.
  • Advise GTM leaders, challenge assumptions, and help shape business strategy.
  • Translate sales strategy into actionable operational plans and execute against them.
  • Manage operating cadences, forecast and pipeline health, and drive predictability across month, quarter, and year.
  • Provide business performance insights and recurring or ad hoc executive updates to support decision-making.
  • Lead localized planning and sales operations activities such as headcount, annual planning, new year readiness, account movements, territory design, and quota operationalization.
  • Drive adoption of transformational programs and sales initiatives across local teams.
  • Partner cross-functionally with sales operations, finance, HR, systems, marketing, product, and other teams to align execution and business outcomes.

Requirements

  • 10+ years of experience in sales operations, sales, or strategy consulting.
  • At least 2+ years directly partnering with senior software/tech sales leaders in $1B+ sales organizations.
  • Experience leading and developing a high-performing sales business partner function, including direct people management.
  • Experience in consumption or usage-based sales models is preferred.
  • Strong knowledge of sales strategy, GTM models, planning, and operations for large-scale growth organizations.
  • Ability to anticipate sales leaders’ needs and drive execution with a sales-first mindset.
  • Exceptional leadership, communication, and interpersonal skills with the ability to influence senior stakeholders.
  • Customer-centric approach with the ability to integrate customer insights into strategy and execution.
  • Strong problem-solving skills, analytical mindset, and comfort operating in ambiguity.
  • Proficiency in sales planning and operations, including coverage, segmentation, territory carving, and sales compensation strategy.
  • Bachelor’s degree or equivalent experience; graduate degree is a plus.

Benefits

  • Competitive pay with location-based salary ranges from $171,120 to $251,600.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Healthcare insurance and a 401(k) retirement account.
  • Paid sick time and paid personal time off.
  • Paid parental leave and ample parental and wellness leave.
  • Remote-first work environment open to internal employees in all regions, with occasional travel as needed.
  • Support for volunteering and donation efforts through Twilio’s community impact programs.

Interested in this position?

Apply directly on the company website

Apply Now

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