Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices.
  • Operate and maintain services that handle billions of weekly requests.
  • Manage infrastructure as code with tools such as Terraform and follow operational best practices.
  • Build and optimize CI/CD pipelines to support continuous integration and deployment.
  • Monitor, troubleshoot, and respond to incidents to ensure service uptime through on-call rotations.
  • Collaborate with cross-functional teams in agile ceremonies and throughout the software development lifecycle.
  • Continuously improve cloud-based services with a focus on reliability, performance, and scalability.
  • Research and improve the design and implementation of Twilio’s API infrastructure.
  • Make practical, scalable technology choices for cloud systems and production environments.

Requirements

  • 2+ years of experience in cloud or DevOps engineering.
  • Proficiency in one or more programming languages, preferably Python or Java.
  • Experience architecting AWS cloud-based solutions using services such as CloudFront, Lambda, and S3.
  • Experience with infrastructure as code tools such as Terraform.
  • Familiarity with building and managing CI/CD pipelines, such as Buildkite.
  • Experience optimizing deployments and maintaining reliability through SLOs.
  • Exposure to SLO tracking tools such as Datadog and log management tools such as AWS CloudWatch, Athena, or Grafana.
  • Previous exposure to service-oriented architectures, microservices, or REST APIs is highly preferred.
  • Hands-on experience making changes in production cloud-native database solutions and data pipelines.
  • Ability to collaborate effectively in an agile, fast-paced team.
  • Strong decision-making skills for evaluating cloud technologies and tradeoffs.
  • Experience in security areas such as WAF management and threat assessment is desired.
  • Experience building self-service platform tools to improve developer experience and internal launch speed is desired.
  • Proficiency in Terraform is desired.

Benefits

  • Competitive pay.
  • Generous time off.
  • Parental leave and wellness leave.
  • Healthcare coverage.
  • Retirement savings program.
  • Remote-first work environment.
  • Occasional travel opportunities for in-person team or project meetings.

Interested in this position?

Apply directly on the company website

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