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Robotics Maintenance & Field Service Technician II / III

7 hours, 21 minutes ago
United States
Full-time
Mid Level
Operations Specialist
IoT and Embedded Systems
CRM Linux
Apply Now
Tutor Intelligence

Tutor Intelligence

Tutor Intelligence provides AI-powered collaborative robots as a service, specifically designed to enhance the efficiency of contract packagers and manufacturers by automating palletizing processes and reducing labor costs.

Industrial Conglomerates
11-50
Founded 2021
View All Jobs

Description

  • Deploy, maintain, troubleshoot, and repair advanced robotic systems at customer facilities across the Western U.S.
  • Own preventative maintenance, troubleshooting, and repairs across an assigned California territory.
  • Serve as the West Coast escalation point for complex diagnostics and root-cause investigations at the Level III stage.
  • Document failures, work performed, and root causes to help improve future product performance.
  • Act as the primary face of Tutor at customer sites and build trusted customer relationships.
  • Manage routes, priorities, and schedules independently while working remotely and in the field.
  • Provide surge, deployment, and new product introduction support nationwide as the fleet scales.
  • Mentor junior field technicians and help grow the regional technical bench.
  • Communicate proactively with internal teams and customers, including async coordination over Slack.

Requirements

  • Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
  • Strong mechanical and electrical aptitude.
  • Hands-on experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC, AGVs, AMRs, or similar systems.
  • Ability to read schematics and technical documentation.
  • Comfort using multimeters, hand tools, power tools, and diagnostic equipment.
  • Strong documentation discipline and consistent adherence to SOPs.
  • Strong communication skills and comfort working asynchronously with Slack.
  • Ability to work independently, manage ambiguity, and drive issues to resolution without a playbook.
  • Willingness to travel approximately 75% and take ownership of issues end to end.
  • Based in the Riverside/Inland Empire area or willing to relocate, with a valid U.S. driver's license and authorization to work in the U.S.
  • Level II: approximately 2+ years maintaining industrial automation, robotics, conveyors, packaging equipment, AGVs/AMRs, CNC, or similar electromechanical systems.
  • Level III: approximately 5+ years with experience leading difficult diagnostics and independent root-cause investigations.
  • Preferred: bachelor's degree in engineering or a related technical field, or equivalent hands-on experience.
  • Preferred: bilingual English/Spanish.
  • Preferred: experience with robotics, automation, field service, PLC troubleshooting, ROS, Linux, networking, military technical work, startups, fabrication, machining, welding, or 3D printing.

Benefits

  • Salary range of $80,000 to $130,000 per year.
  • Fully employer-covered health insurance.
  • Managed 401(k).
  • Unlimited PTO and company holidays.
  • Regular in-office meals.
  • Social events and a collaborative, low-ego work culture.
  • Opportunity to work on real-world robotics deployment with high ownership and impact.

Interested in this position?

Apply directly on the company website

Apply Now

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