RemoteLeaf Logo
Log in Sign up

Engagement Director - Microsoft Azure

1 month, 2 weeks ago
Canada
Full-time
Lead
Program Manager
Project and Program Management
Agile Azure Salesforce Scrum
Apply Now
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982
View All Jobs 45

Description

  • Lead and own multiple complex, large transformation engagements from end to end.
  • Oversee successful delivery of multiple parallel programs with attention to scope, budget, timeline, and client objectives.
  • Manage client relationships, executive sponsorship, escalations, and issue resolution.
  • Drive cross-sell and up-sell opportunities within the portfolio.
  • Own portfolio financial performance, including profit and loss, contribution margin, realization, and budget adherence.
  • Coordinate collaboration between North America teams and global delivery centers, including nearshore and offshore resources.
  • Provide delivery reviews, quality oversight, risk mitigation, and guidance across programs.
  • Collaborate with consulting, PMO, capability, sales, and PSA teams on staffing, estimation, SOWs, and process improvements.
  • Coach and mentor project teams while fostering accountability, professional development, and high performance.
  • Provide thought leadership and share consulting and delivery best practices across the practice.

Requirements

  • Bachelor’s degree in computer science, business, or a related field preferred; equivalent experience considered.
  • 10+ years of enterprise delivery experience, including leadership of large programs valued at $3M+ with 12–15 month duration and 15+ team members.
  • 5+ years of engagement management experience.
  • Experience with Microsoft tools is preferred.
  • 5+ years of experience leading or working with offshore teams preferred.
  • Advanced proficiency in project management, with certification and/or experience in Agile, Scrum, Waterfall, and Hybrid methodologies preferred.
  • Ability to travel locally and/or nationally up to 30%.
  • Proven delivery experience managing portfolios of $10M+ and multiple parallel large, complex transformation programs.
  • 8+ years of software implementation experience in one or more Microsoft Azure pillar areas, including data transformation/data warehousing, enterprise modernization, cloud-native development, API/integration, Azure migrations, landing zones, hybrid networking, identity/security, and operational modernization.
  • Global experience is preferred.
  • Client-partner, sales portfolio, or account management experience is a bonus.

Benefits

  • 100% remote work opportunity with limited travel to Vancouver.
  • Salary range of $200,000 to $240,000 per year.
  • Opportunity to work for a Great Place To Work 2024–2025 certified employer.
  • Commitment to diversity, inclusion, and equal opportunity employment.
  • Use of AI-assisted hiring tools with human-led final hiring decisions.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Anduril Industries

Chief Engineer, Advanced Effects

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Chief Engineering leader for its Air Dominance and Strike programs to drive end-to-end technical execution of large aircraft from concept through production and sustainment.

United States Full-time Lead Engineering Manager Program Manager
$220k-$292k
System Design
1 hour, 15 minutes ago
MetroStar

Sr. Operational Excellence Consultant

MetroStar 251-1K IT Services

MetroStar is hiring a Sr. Operational Excellence Consultant to support enterprise-wide initiatives that improve operations, customer and employee experience, and organizational readiness for growth.

United States Full-time Mid Level Consultant Program Manager
$100k-$130k
1 hour, 30 minutes ago
Oscar

Program Manager, Vendor Management Operations

Oscar 1K-5K Insurance

Oscar Health is hiring a remote Program Manager, Vendor Management Operations to support vendor management and operational improvements within its Workforce Management team.

United States Full-time Mid Level Program Manager
$101k-$132k
1 hour, 30 minutes ago
Shields Health Solutions

Manager of Patient Engagement and Pharmacy Operations

Shields Health Solutions 1K-5K Health Care Providers & Services

Shields Health Solutions is hiring a Remote Manager of Patient Engagement to lead Engagement Center operations and teams that support patient medication refill and pharmacy inquiry workflows across one or more sites.

Anywhere Full-time Senior Operations Manager Program Manager
1 hour, 30 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers