Program Manager, Vendor Management Operations

3 weeks, 6 days ago
Full-time
Mid Level
Project and Program Management
Oscar

Oscar

Oscar is a health insurance company that offers plans for individuals, families, and small businesses. With a focus on humanizing health care through technology, design, and data, Oscar provides easy-to-understand bills, 24/7 access to doctors, and a p...

Insurance
1K-5K
Founded 2012

Description

  • Support all vendor management activities to help ensure program success.
  • Identify optimization opportunities that support program objectives.
  • Support end-to-end implementations and lead selected program components.
  • Partner with other departments and stakeholders to drive operational excellence.
  • Develop project plans, track milestones, and proactively manage risks and escalations.
  • Prepare meeting materials, follow up on action items, and manage project plans.
  • Track and monitor controls to support core vendor operations.
  • Develop tools and standards to improve team programs year over year based on retrospectives.
  • Support program retrospectives to assess strengths, weaknesses, and improvement opportunities.
  • Ensure compliance with all applicable laws and regulations.

Requirements

  • 4+ years of BPO program and/or project management experience, including creating dashboards and playbooks.
  • 4+ years of experience in change management and process improvement.
  • PMP or Six Sigma certification preferred.
  • Proficiency in Excel or Sheets preferred.
  • Experience supporting operational controls and monitoring preferred.
  • Ability to work remotely from Dallas, Texas.
  • Final offer is based on relevant skills, education, and experience.

Benefits

  • Base salary of $100,602 to $132,040 per year.
  • Eligible for annual performance bonuses.
  • Unlimited vacation program.
  • Medical, dental, and vision benefits.
  • 11 paid holidays.
  • Paid sick time and paid parental leave.
  • 401(k) plan participation.
  • Life and disability insurance, plus paid wellness time and reimbursements.

Interested in this position?

Apply directly on the company website

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