Implementation Product Manager, Home Lending

26 minutes ago
Full-time
Mid Level
Product Management
Truv

Truv

Truv provides a comprehensive verification solution that simplifies the process of confirming income, employment, assets, and insurance for financial institutions, enabling them to make informed decisions.

Diversified Financial Services
51-250
Founded 2020
$28M raised

Description

  • Own and optimize the end-to-end customer implementation and onboarding experience for home lending customers.
  • Manage integrations and strategic relationships with mortgage technology platforms and LOS/POS ecosystem partners.
  • Partner with lenders and enterprise customers to gather business and technical requirements.
  • Work cross-functionally with engineering, customer success, operations, and partnerships to support successful deployments.
  • Build scalable implementation processes, onboarding playbooks, and integration standards.
  • Translate customer implementation needs into product enhancements and roadmap priorities.
  • Identify opportunities to improve automation, reduce manual work, and accelerate go-live timelines.
  • Manage implementation timelines, dependencies, risks, escalations, and stakeholder communications.
  • Collaborate with Customer Success to improve adoption, retention, and expansion outcomes.
  • Monitor implementation performance metrics and drive continuous operational improvement.

Requirements

  • 4+ years of experience in product management, implementation management, solutions engineering, or enterprise onboarding within fintech or mortgage technology.
  • Strong knowledge of mortgage origination workflows and lender operations.
  • Hands-on experience with LOS/POS platforms such as Encompass, nCino, Blue Sage, Byte, or similar systems.
  • Experience managing API-based integrations and technical implementation projects.
  • Strong project management and stakeholder communication skills.
  • Ability to manage multiple customer implementations simultaneously in a fast-paced environment.
  • Analytical mindset with strong problem-solving and operational execution capabilities.
  • Experience working with verification providers, borrower data platforms, or embedded fintech products is preferred.
  • Familiarity with mortgage compliance and GSE requirements is preferred.
  • Technical familiarity with APIs, SSO, webhooks, and integration architectures is preferred.

Benefits

  • Base salary of $180,000 - $220,000 per year.
  • Competitive compensation.
  • Flexible work environment.
  • Opportunity to shape home lending and fintech implementations at scale.
  • High-impact, cross-functional role with visibility across product, engineering, and customer teams.
  • Fast-paced environment with strong ownership and career growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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