Full-Stack Engineer, Provisioning Apps

1 month ago
Full-time
Lead
Software Development
Transform9

Transform9

Transform9 offers an automated voice bot virtual assistant designed for physician practices, enabling patients to engage in intelligent conversations using the existing practice phone number or website, without the need for additional apps or new phone...

Internet Software & Services
1-10
Founded 2019

Description

  • Design and build full-stack provisioning applications for customers to configure and deploy voice agents.
  • Own the end-to-end user experience for non-technical operators, making complex configuration simple, fast, and reliable.
  • Build scalable backend services that interface with the core platform to provision, update, and manage voice agents.
  • Develop production-grade software that meets HIPAA and healthcare security standards.
  • Participate in code reviews and help define engineering standards.
  • Debug production issues and own features through the full lifecycle from design and build to test, deploy, and monitor.
  • Collaborate with Customer Success and Product to understand front-office workflows and translate them into user-friendly experiences.

Requirements

  • 8+ years building production full-stack applications.
  • Strong proficiency in frontend development with React or equivalent and backend development with Python, TypeScript, or equivalent.
  • Experience building operator-facing or admin tooling for SaaS products.
  • Comfort working across the stack, from UI to API to data layer.
  • Strong UX instincts and ability to design for non-technical end users.
  • Solid understanding of RESTful APIs, authentication, and systems integration.
  • Comfort with rapid iteration and ambiguity in a fast-moving environment.
  • Experience with configuration management, workflow builders, or multi-tenant SaaS platforms is preferred.
  • Experience in a HIPAA-regulated or otherwise compliance-heavy environment is preferred.
  • Experience with voice/telephony, LLM, or conversational AI products is preferred.
  • Background building tools used by healthcare operations or IT teams is preferred.

Benefits

  • Top-tier medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Paid parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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