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Senior Product Manager, Consumer Payments

1 hour, 27 minutes ago
United States
Full-time
Senior
Product Manager
Product Management
Apply Now
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012
View All Jobs 50

Description

  • Own the product vision, strategy, and roadmap for Consumer Payments.
  • Define the end-to-end consumer payment experience across wallets, stored value, guest checkout, rewards-linked payments, and emerging payment methods.
  • Partner with Consumer and Guest teams to create seamless and habit-forming payment experiences for diners.
  • Work with Payments, Risk, Finance, Legal, and Operations teams to design compliant, scalable, and economically sound solutions.
  • Drive product discovery and prioritization based on customer needs, business impact, technical feasibility, and strategic differentiation.
  • Lead complex cross-functional initiatives involving internal platform teams and external partners.
  • Translate strategic goals into milestones, measurable outcomes, and execution plans.
  • Use data to evaluate adoption, engagement, conversion, retention, payment mix, margin impact, and customer value.
  • Communicate strategy, priorities, tradeoffs, progress, and risks to senior leadership and stakeholders.
  • Advocate for the use of AI tools to accelerate discovery, execution, and product exploration.

Requirements

  • 8+ years of product management experience, including significant experience in payments, fintech, consumer payments, wallets, or other complex platform businesses.
  • Track record of defining, building, and scaling products in ambiguous, cross-functional environments.
  • Strong understanding of digital payments, wallets, stored value, alternative payment methods, or consumer fintech ecosystems.
  • Ability to balance customer experience, technical complexity, risk and compliance constraints, and business economics.
  • Strong technical fluency and comfort partnering deeply with engineering on architecture, APIs, dependencies, and rollout planning.
  • Excellent communication and stakeholder management skills with the ability to influence senior leaders and align cross-functional teams.
  • Strong analytical and strategic thinking skills with the ability to move between detail and big-picture strategy.
  • Experience with marketplace, network, loyalty, or two-sided platform models is a plus.
  • Experience building wallet, stored value, prepaid, debit, or rewards-linked payment products is a plus.
  • Familiarity with merchant economics, cost-of-acceptance levers, or alternative payment rails such as ACH or pay by bank is a plus.

Benefits

  • Competitive compensation with a base salary range of $159,000-$254,000 in Zone A, $138,000-$221,000 in Zone B, or $125,000-$200,000 in Zone C.
  • Total rewards include cash compensation such as overtime and eligible bonus/commissions, plus equity.
  • Benefits package included as part of total rewards.
  • Hybrid work model that supports in-person collaboration while valuing individual needs.
  • Access to AI tools across disciplines to help employees build faster and with higher quality.
  • Reasonable accommodations available for candidates with disabilities during the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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