Product Manager, AI Marketing Agent

17 hours, 59 minutes ago
Full-time
Mid Level
Product Management
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012

Description

  • Lead the vision, strategy, and roadmap for Toast’s Marketing Agent product.
  • Integrate the product across Toast’s Agentic Toast IQ Platform to create a personalized merchant experience.
  • Explore, launch, and optimize new AI-powered marketing skills across channels such as email, SMS, social, offers, and SEO.
  • Partner with Engineering, Design, Data Science, Marketing, Customer Success, and Sales to define and deliver features.
  • Use interviews, testing, analytics, and customer insights to deeply understand merchant needs and problems.
  • Advocate for data quality, privacy, and compliance to maintain customer trust.
  • Act as a thought leader on how data, AI, and marketing technology can improve merchant outcomes.
  • Drive impact for merchants at scale while balancing short-term execution with long-term product vision.

Requirements

  • 3+ years of product management experience.
  • Track record of driving strategy, execution, and impact for complex data, marketing, and demand generation products.
  • Entrepreneurial mindset and comfort working in fast-paced, iterative environments.
  • Experience driving commercial success across multiple monetization strategies.
  • Experience building platforms and products at scale, ideally in SaaS, data platforms, or marketing automation tools.
  • Strong ability to translate data into actionable insights and customer outcomes.
  • Excellent communication skills with the ability to align and inspire teams and stakeholders.
  • Experience working on high-visibility, high-priority initiatives is preferred.
  • Experience in restaurant, hospitality, or merchant marketing is a plus.
  • Location preference for the East Coast, USA, especially Boston or New York, with remote work noted.

Benefits

  • Base salary range of $133,000-$213,000 USD for Zone A, $115,000-$184,000 USD for Zone B, and $104,000-$166,000 USD for Zone C.
  • Additional cash compensation may include overtime and bonus/commissions if eligible.
  • Equity is included in the total rewards package.
  • Competitive benefits program designed to support a healthy lifestyle and changing employee needs.
  • Hybrid work model with in-person collaboration and flexibility.
  • Accessible and inclusive hiring process with reasonable accommodations available for candidates with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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