Senior Forward Deployed Engineer - West

1 month, 1 week ago
Full-time
Lead
Software Development
Tines

Tines

Tines is a smart, secure workflow builder that empowers technical teams to automate processes without code, making security teams more effective and efficient.

Construction & Engineering
51-250
Founded 2018
$96M raised

Description

  • Lead end-to-end implementation of Tines in complex enterprise environments, including integrations and customer-specific configuration.
  • Drive adoption by training and enabling technical users, business stakeholders, and executives.
  • Discover and develop new platform use cases across teams, workflows, and business units.
  • Serve as the primary technical contact by troubleshooting issues, conducting workshops, and resolving blockers.
  • Build relationships with users and executive sponsors to support retention and account growth.
  • Share customer insights, recurring friction points, and high-value use cases with Engineering, Product, and go-to-market teams.
  • Travel 20–40% to customer sites.

Requirements

  • 8+ years of experience in a technical, customer-facing role such as Solutions Engineer, Technical Consultant, Customer Success Engineer, Forward Deployed Engineer, Integration Engineer, Implementation Engineer, or Software Engineer with customer exposure.
  • Demonstrated success driving adoption and measurable value from complex technical products in enterprise environments.
  • Strong engineering skills for owning integrations, troubleshooting production issues, and understanding customer infrastructure.
  • Strong Python skills; TypeScript, Java, or similar experience is preferred.
  • Production experience with LLMs and AI systems, including prompt engineering, agent workflows, and deployment at scale.
  • Ability to train, enable, and influence stakeholders at all organizational levels.
  • High agency, resourcefulness, autonomy, and ownership of customer accounts.
  • Clear, confident, and low-ego communication skills.
  • Willingness to travel 20–40% to customer sites.
  • Must be authorized to work for any U.S. employer; visa sponsorship is unavailable. Role must be based in MST or PST.

Benefits

  • Target annual compensation of $230,000–$280,000 OTE.
  • Remote role based in MST or PST.
  • Opportunity to join Tines’ founding forward deployed team and work directly with strategic enterprise customers.

Interested in this position?

Apply directly on the company website

Apply Now

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