Senior Forward Deployed Engineer - Public Sector

1 day, 2 hours ago
Full-time
Lead
Software Development
Tines

Tines

Tines is a smart, secure workflow builder that empowers technical teams to automate processes without code, making security teams more effective and efficient.

Construction & Engineering
51-250
Founded 2018
$96M raised

Description

  • Lead end-to-end technical deployments of Tines in complex enterprise environments.
  • Integrate the platform with existing systems and configure customer-specific workflows.
  • Drive adoption by training and enabling technical teams, business users, and executives.
  • Identify new use cases and opportunities to expand platform value across teams and workflows.
  • Serve as the primary technical advisor, troubleshooting issues and resolving customer blockers.
  • Build relationships with users, stakeholders, and executive sponsors to support retention and growth.
  • Share customer insights, recurring friction points, and high-value use cases with Engineering, Product, and GTM teams.
  • Travel 20–40% to customer sites.

Requirements

  • 8+ years of experience in a technical, customer-facing role such as Solutions Engineer, Technical Consultant, Customer Success Engineer, Forward Deployed Engineer, Integration Engineer, or Software Engineer with customer exposure.
  • 5+ years of experience working with public sector or federal customers.
  • Demonstrated success driving adoption and measurable value from complex technical products in enterprise environments.
  • Strong engineering skills for owning integrations, troubleshooting production issues, and understanding customer infrastructure.
  • Strong Python skills; TypeScript, Java, or similar experience is preferred.
  • Production experience with LLMs and AI systems, including prompt engineering, agent workflows, and scaled deployment.
  • Ability to train, enable, and influence stakeholders at all organizational levels.
  • High agency, resourcefulness, and ownership of customer accounts.
  • Strong, clear, confident, and low-ego communication skills.
  • U.S. work authorization without current or future visa sponsorship; willingness to travel 20–40%.

Benefits

  • Target annual compensation of $220,000–$240,000 OTE.
  • Remote role based in the Eastern Time Zone.
  • Opportunity to work with public sector and federal customers on AI adoption.
  • Growth-oriented culture emphasizing learning, curiosity, and professional development.

Interested in this position?

Apply directly on the company website

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