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Salesforce Enablement Analyst

10 hours, 36 minutes ago
United States
Full-time
Senior
Business Analyst
Operations
Power BI Salesforce Tableau
Apply Now
Telix Pharmaceuticals

Telix Pharmaceuticals

Telix Pharmaceuticals is a global biopharmaceutical firm dedicated to the development and commercialization of diagnostic and therapeutic products that utilize targeted radiation, aiming to enhance treatment decisions and provide personalized therapies...

Pharmaceuticals
201-500
Founded 2015
View All Jobs 31

Description

  • Own Salesforce governance, platform structure, and alignment with commercial processes and reporting needs.
  • Establish and enforce standards for objects, fields, page layouts, flows, validation rules, automation, and data quality.
  • Design and manage intake, prioritization, status visibility, and delivery timelines for Salesforce enhancements, fixes, and reporting requests.
  • Make decisions on Salesforce development priorities based on business impact, urgency, and strategic alignment.
  • Monitor system use, identify gaps or inconsistent practices, and implement controls that maintain data integrity.
  • Serve as the primary Salesforce support contact and develop SOPs, training materials, and best practices for users.
  • Gather and translate stakeholder needs into clear business requirements for IT and Salesforce developers.
  • Coordinate UAT, release validation, communications, training, and rollout of new Salesforce features.
  • Partner with reporting and BI teams to ensure Salesforce data supports analytics and decision-making.
  • Optimize workflows, automation, usability, and adoption metrics to continuously improve commercial operations.

Requirements

  • Bachelor’s degree in Business, Information Systems, Operations, or a related field.
  • 4–7+ years of experience in CRM administration, business operations, or CRM enablement.
  • Experience with Veeva or another CRM platform.
  • Strong experience configuring CRM objects, fields, page layouts, flows, validation rules, and automation.
  • Proven experience managing CRM governance and prioritization frameworks.
  • Experience supporting UAT, release management, and system enhancements with IT or development teams.
  • Understanding of commercial operations and CRM-supported commercial workflows.
  • Familiarity with commercial and reporting tools such as Power BI, Tableau, Coupa, and Ironclad.
  • Advanced Microsoft Office skills, including Excel and PowerPoint.
  • CRM Administrator certification strongly preferred.

Benefits

  • Competitive salary.
  • Annual performance-based bonus.
  • Equity-based incentive program.
  • Generous vacation time.
  • Paid wellness days.
  • Learning and development support.
  • Hybrid and remote work opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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