Salesforce System Administrator

1 month ago
Full-time
Senior
Customer and Technical Support
Tekmetric

Tekmetric

Tekmetric provides auto repair shop management software with digital vehicle inspections, estimates, repair orders, inventory, job progress, and customer communication to simplify and supercharge shop operations.

Automotive
51-250
Founded 2015

Description

  • Manage and enhance the Salesforce environment, including system updates, new functionalities, and process improvements.
  • Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions.
  • Customize and optimize Salesforce Sales Cloud to support evolving business needs.
  • Maintain documentation for Salesforce processes and compliance controls.
  • Conduct post-implementation reviews of configurations and user roles to ensure compliance.
  • Troubleshoot and resolve issues involving Salesforce applications and integrations.
  • Maintain data integrity and security within the Salesforce platform.
  • Provide technical support and training to end users.
  • Manage integrations and installed packages, including HubSpot, Chargebee, Zendesk, and Gong.
  • Oversee duplicate management, data loads, and automation enhancements.

Requirements

  • Minimum of 5 years of experience as a Salesforce Administrator.
  • Salesforce Admin Certification preferred.
  • Strong understanding of Salesforce Sales Cloud, data management, and automation best practices.
  • Experience with third-party integrations and installed packages.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work cross-functionally with stakeholders to translate business needs into technical solutions.
  • Experience supporting reporting and compliance use cases (preferred).

Benefits

  • Remote work flexibility.
  • Competitive base salary.
  • Generous paid time off.
  • Paid maternity, parental bonding, and medical leave.
  • Medical, dental, vision, and prescription coverage, with 100% premium coverage for employee-only plans and 50% of family costs covered.
  • Free confidential counseling through BetterHelp.
  • 401(k) with 100% employer match up to 6% contribution.
  • FSA and HSA options.
  • Life and AD&D insurance.
  • Up to $60/month toward fitness, mental health, or related wellness expenses.
  • $300 home office setup bonus after one year.
  • Support for continuing education.

Interested in this position?

Apply directly on the company website

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