Product Manager II

3 weeks, 6 days ago
Full-time
Mid Level
Product Management
Tekion

Tekion

Tekion is a leading provider of cloud-native automotive platforms that unify DMS, CRM, Digital Retail, Analytics, and more. Their AI-powered software enables personalized selling, upsell, and cross-sell opportunities, driving revenue and profitability....

IT Services
1K-5K
Founded 2016
$435M raised

Description

  • Own the end-to-end product lifecycle for assigned Core CRM capabilities, from discovery through launch and iteration.
  • Conduct customer interviews, persona analysis, and workflow analysis to understand dealership processes and pain points.
  • Translate user and customer insights into product requirements, PRDs, design specs, user stories, and acceptance criteria.
  • Partner with Engineering, Design, Data, GTM, and Customer Success to align scope, timelines, and execution.
  • Lead regular cross-functional sync meetings and champion product decisions across teams.
  • Track feature adoption, customer engagement, and usage trends to identify barriers and opportunities for improvement.
  • Establish feedback loops using customer interviews, support tickets, and product analytics.
  • Define success metrics and KPIs tied to revenue, retention, adoption, and other business outcomes.
  • Report on product performance and communicate product value to leadership and customers.
  • Facilitate sprint planning, backlog grooming, and refinement to maintain execution quality and team velocity.

Requirements

  • 3+ years of Product Management experience owning customer-facing SaaS products.
  • Advanced degree such as an MBA or Master's from a top-tier institution.
  • Strong product and business acumen with the ability to operate in complex, multi-stakeholder environments.
  • Analytical and data-driven mindset with comfort using dashboards, metrics, and usage insights for decision-making.
  • Excellent written and verbal communication skills.
  • Experience partnering closely with Engineering, Design, Data, and GTM teams.
  • Experience building scalable systems and processes.
  • Demonstrated experience using Agile methodologies.
  • AI/ML product management experience preferred.
  • Experience in the automotive retail industry or with dealer/OEM data preferred.
  • Prior experience with CRM, sales enablement, or lead management products preferred.
  • Track record of shipping products that drive measurable customer adoption and revenue impact preferred.

Interested in this position?

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