Product Manager - Field Service Management (SaaS)

1 hour, 21 minutes ago
Full-time
Mid Level
Product Management
Joblogic Service Management Software

Joblogic Service Management Software

Joblogic is a leading cloud-based Field Service Management Software that optimizes resource deployment, promotes paperless operations, and enhances productivity for service and maintenance contractors.

Household Durables
51-250
Founded 1999

Description

  • Lead discovery with customers across field service and facilities management operations.
  • Map and understand operational workflows such as reactive maintenance, PPM, scheduling, dispatch, mobile field work, asset management, and quote-to-invoice journeys.
  • Translate complex operational problems into clear product requirements and solution designs.
  • Work closely with UX designers to create intuitive workflows and product experiences.
  • Define and prioritise roadmap initiatives aligned with product strategy and customer value.
  • Collaborate with engineering teams to deliver practical, scalable solutions with operational impact.
  • Validate product ideas through customer interviews, field research, and prototype testing.
  • Monitor product adoption, workflow performance, and user behaviour to improve features continuously.
  • Partner with Sales, Customer Success, and Support to drive successful feature adoption.

Requirements

  • 3+ years of experience as a Product Manager within B2B SaaS environments.
  • Strong understanding of Field Service Management, Facilities Management, or operational workflow-based software.
  • Experience translating real-world operational processes into clear product logic and requirements.
  • Strong discovery skills and ability to conduct customer interviews and uncover real problems.
  • Experience collaborating closely with UX designers and engineering teams.
  • Strong ability to manage stakeholders and communicate product strategy clearly.
  • Structured thinking and ability to break down complex workflows into scalable product solutions.
  • Comfort working in fast-moving product environments with multiple priorities and cross-functional teams.
  • Experience working with CAFM, FSM, or CMMS software platforms (nice to have).
  • Experience building products with scheduling engines or optimisation logic (nice to have).
  • Experience designing mobile-first workflows for frontline users (nice to have).
  • Familiarity with API-driven platforms and system integrations (nice to have).
  • Understanding of data-driven operational analytics and reporting systems (nice to have).

Benefits

  • Competitive salary based on experience.
  • Opportunity to work within a global SaaS product company.
  • Career progression opportunities as Joblogic continues to scale internationally.
  • Collaborative, product-focused, and innovative working environment.
  • Regular company events and team activities.
  • Learning and development through Joblogic Academy.
  • Access to internal training and product leadership mentoring.

Interested in this position?

Apply directly on the company website

Apply Now

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