Salesforce Business Analyst

1 day, 1 hour ago
Full-time
Senior
Business Intelligence
teamified.com

teamified.com

teamified.com specializes in enhancing the rental experience for property owners by showcasing their businesses and maximizing brand loyalty, ultimately helping them increase rental revenue while reducing stress.

Hotels, Restaurants & Leisure
Founded 2020

Description

  • Own the end-to-end Salesforce intake process across Revenue, Marketing, Partnerships, Support, Finance, Product, and Operations.
  • Act as the primary point of contact for Salesforce requests, enhancements, and ideas.
  • Reframe poorly defined or solution-led requests into clear, problem-oriented demand.
  • Assess intake complexity and dependencies at a high level with the Salesforce Platform Lead.
  • Translate validated business problems into structured requirements ready for Salesforce delivery.
  • Produce and maintain documentation such as business and functional requirements, process flows, journey maps, user stories, and acceptance criteria.
  • Ensure requirements reflect end-to-end impacts across data, automation, reporting, and user experience.
  • Act as the primary interface for business stakeholders and manage scope, trade-offs, and sequencing expectations.
  • Support the Product Owner during planning, delivery, UAT, and business validation.
  • Maintain accurate intake decisions, assumptions, and requirements in Confluence and Jira, and improve the operating model over time.

Requirements

  • Strong experience as a Business Analyst working on Salesforce platforms.
  • Comfort operating in a lean Product and RevOps environment.
  • Experience working closely with platform leads, product owners, and senior stakeholders.
  • Strong understanding of Salesforce data models and CRM processes.
  • Revenue Operations or Systems experience is highly advantageous.
  • Excellent problem-framing and analytical skills.
  • Clear, structured written communication.
  • Confidence to challenge stakeholders constructively.
  • Ability to bring clarity to ambiguity.
  • Strong organisational and prioritisation mindset.

Benefits

  • Flexibility in work hours and location, with a focus on managing energy rather than time.
  • Access to online learning platforms and a budget for professional development.
  • A collaborative, no-silos environment that encourages learning and growth across teams.
  • A dynamic social culture with team lunches, social events, and opportunities for creative input.
  • HMO coverage.
  • Leave benefits.
  • 13th month pay.

Interested in this position?

Apply directly on the company website

Apply Now

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