Rebate Specialist (Simpro CRM Exp)

2 hours, 51 minutes ago
Full-time
Junior
Customer and Technical Support
teamified.com

teamified.com

teamified.com specializes in enhancing the rental experience for property owners by showcasing their businesses and maximizing brand loyalty, ultimately helping them increase rental revenue while reducing stress.

Hotels, Restaurants & Leisure
Founded 2020

Description

  • Manage the full lifecycle of rebate applications from initial job setup through final submission.
  • Maintain checklists for each job to ensure all required steps are completed accurately and on time.
  • Collect, organize, and verify before-and-after photos and supporting documentation for rebate compliance.
  • Liaise with installers, technicians, and internal team members to keep tasks documented and completed correctly.
  • Update rebate records in spreadsheets and the Simpro job management system, flagging missing information or discrepancies.
  • Track KPIs, maintain spreadsheets, and keep rebate application records organized and audit-ready.
  • Provide regular status updates and escalate issues promptly to the client or account manager.
  • Ensure compliance with program guidelines, deadlines, reporting requirements, and version control processes.
  • Support the operations team with general administrative tasks as needed.
  • Suggest process improvements and help optimize workflows.

Requirements

  • 2–4 years of experience as a Virtual Assistant, Administrative Assistant, or in a similar role.
  • Experience with Simpro systems is essential.
  • Strong proficiency in Microsoft Excel and Office Suite, including formulas, pivot tables, and workflow organization.
  • Prior exposure to rebate programs, energy schemes, or trade services administration is highly desirable.
  • Excellent attention to detail, organizational skills, and integrity.
  • Clear and concise written and verbal English communication skills.
  • Ability to work independently, prioritize tasks effectively, and meet deadlines.
  • Comfortable following structured workflows, version control, and reporting processes.
  • Adaptable, proactive, and able to suggest process improvements.
  • Must be able to support Australian working hours.

Benefits

  • Flexible work hours and location, with an emphasis on outcomes over time spent.
  • Access to online learning platforms and a budget for professional development.
  • Collaborative, no-silos environment that supports learning and growth across teams.
  • Dynamic social culture with team lunches, social events, and opportunities for creative input.
  • Health insurance.
  • Leave benefits.
  • 13th month salary.

Interested in this position?

Apply directly on the company website

Apply Now

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