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VP, AI Product

1 month, 2 weeks ago
United States
Full-time
Executive
Technical Product Manager
Artificial Intelligence and Machine Learning
Agile
Apply Now
TDS Global Solutions

TDS Global Solutions

TDS Global Solutions (formerly TeleDevelopment Services Inc.) is a top human capital solutions provider offering executive recruitment, talent assessments, outsource vendor selection, management & consulting services. With 30 years of experience, TDS a...

Professional Services
51-250
Founded 1991
View All Jobs 7

Description

  • Own the end-to-end product roadmap for multiple AI platforms.
  • Lead product, engineering, architecture, DevOps, AI/ML, and UX strategy.
  • Manage the transition from an external development partner to an internal product organization.
  • Build and scale a remote engineering and product team.
  • Drive rapid feature development through agile sprint execution.
  • Improve AI agent performance, orchestration, and operational intelligence capabilities.
  • Optimize infrastructure efficiency, token consumption, and platform scalability.
  • Partner with executive leadership on commercialization and growth strategy.
  • Shape the long-term vision of a unified AI + BPO ecosystem.
  • Oversee integrations across AI, automation, and CCaaS technologies.
  • Develop scalable systems that support both self-service AI and human-in-the-loop operations.

Requirements

  • Deep expertise in AI/ML platforms, architecture, and applied automation.
  • Strong understanding of CCaaS, contact center technologies, and CX operations.
  • Experience building or scaling AI-driven SaaS platforms.
  • Hands-on technical leadership experience in high-growth or startup environments.
  • Ability to operate both strategically and tactically.
  • Strong knowledge of infrastructure, APIs, DevOps, and modern cloud architecture.
  • Proven experience leading remote engineering and product teams.
  • Entrepreneurial mindset with strong execution capabilities.
  • Ability to distinguish between true AI capabilities and basic intelligent automation.
  • Experience taking products from MVP to scalable commercialization.
  • Strong communication and cross-functional leadership skills.
  • Comfortable working in fast-paced, evolving environments with ambiguity.
  • Conversational AI, voice AI, or agentic AI experience preferred.
  • Experience within BPO, outsourcing, or contact center environments preferred.
  • Exposure to operational intelligence or workflow automation platforms preferred.
  • Experience managing AI infrastructure cost optimization preferred.
  • Prior startup or venture-backed company experience preferred.
  • Director-level technical product leaders ready to step into a VP-level role are encouraged to apply.
  • Remote-based role; U.S. preferred.
  • Travel under 30%.

Benefits

  • Health care plan including medical, dental, and vision coverage.
  • Retirement plan with 401(k) and IRA options.
  • Life insurance including basic, voluntary, and AD&D coverage.
  • Paid time off, including vacation, sick leave, and public holidays.
  • Family leave, including maternity and paternity leave.
  • Short-term and long-term disability coverage.
  • Training and development support.
  • Work-from-home flexibility.

Interested in this position?

Apply directly on the company website

Apply Now

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