VP, AI Product

3 weeks, 4 days ago
Full-time
Executive
Artificial Intelligence and Machine Learning
TDS Global Solutions

TDS Global Solutions

TDS Global Solutions (formerly TeleDevelopment Services Inc.) is a top human capital solutions provider offering executive recruitment, talent assessments, outsource vendor selection, management & consulting services. With 30 years of experience, TDS a...

Professional Services
51-250
Founded 1991

Description

  • Own the end-to-end product roadmap for multiple AI platforms.
  • Lead product, engineering, architecture, DevOps, AI/ML, and UX strategy.
  • Manage the transition from an external development partner to an internal product organization.
  • Build and scale a remote engineering and product team.
  • Drive rapid feature development through agile sprint execution.
  • Improve AI agent performance, orchestration, and operational intelligence capabilities.
  • Optimize infrastructure efficiency, token consumption, and platform scalability.
  • Partner with executive leadership on commercialization and growth strategy.
  • Shape the long-term vision of a unified AI + BPO ecosystem.
  • Oversee integrations across AI, automation, and CCaaS technologies.
  • Develop scalable systems that support both self-service AI and human-in-the-loop operations.

Requirements

  • Deep expertise in AI/ML platforms, architecture, and applied automation.
  • Strong understanding of CCaaS, contact center technologies, and CX operations.
  • Experience building or scaling AI-driven SaaS platforms.
  • Hands-on technical leadership experience in high-growth or startup environments.
  • Ability to operate both strategically and tactically.
  • Strong knowledge of infrastructure, APIs, DevOps, and modern cloud architecture.
  • Proven experience leading remote engineering and product teams.
  • Entrepreneurial mindset with strong execution capabilities.
  • Ability to distinguish between true AI capabilities and basic intelligent automation.
  • Experience taking products from MVP to scalable commercialization.
  • Strong communication and cross-functional leadership skills.
  • Comfortable working in fast-paced, evolving environments with ambiguity.
  • Conversational AI, voice AI, or agentic AI experience preferred.
  • Experience within BPO, outsourcing, or contact center environments preferred.
  • Exposure to operational intelligence or workflow automation platforms preferred.
  • Experience managing AI infrastructure cost optimization preferred.
  • Prior startup or venture-backed company experience preferred.
  • Director-level technical product leaders ready to step into a VP-level role are encouraged to apply.
  • Remote-based role; U.S. preferred.
  • Travel under 30%.

Benefits

  • Health care plan including medical, dental, and vision coverage.
  • Retirement plan with 401(k) and IRA options.
  • Life insurance including basic, voluntary, and AD&D coverage.
  • Paid time off, including vacation, sick leave, and public holidays.
  • Family leave, including maternity and paternity leave.
  • Short-term and long-term disability coverage.
  • Training and development support.
  • Work-from-home flexibility.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

PMO - Technical Product Manager

Nebius 51-250 Internet Software & Services

Nebius is hiring a Technical Product Manager to lead internal Customer Experience products and workflows that help scale AI/ML customer operations across its cloud platform.

Confluence JIRA
2 hours, 10 minutes ago

Senior Technical Product Manager, XR Platforms

Unity 5K-10K Internet Software & Services

Unity is hiring a senior XR platform leader to shape the roadmap and external partnerships that keep its engine at the center of next-generation mixed reality and XR device development.

Unity
5 hours, 59 minutes ago

Sr. Product Manager - Market Data Feeds

Addepar 251-1K Capital Markets

Addepar is seeking a Senior Data Product Manager to lead its Reference Data work within the Data Enablement team, focusing on market data feeds and the platform foundations that support data distribution across the company and its clients.

Agile Databricks Python SQL
6 hours, 41 minutes ago

VP Product Ecosystem - Hardware, Software & IoT (m/f/d)

SkyCell 51-250 Pharmaceuticals

SkyCell is seeking a senior product leader to shape and scale its end-to-end portfolio of hardware, software, IoT, and data-enabled solutions for connected pharmaceutical supply chains.

IoT
9 hours, 2 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers