Customer Success Manager

50 minutes ago
Full-time
Junior
Customer and Technical Support

Talentpluto, Inc.

Talentpluto appears to be an AI-native career agent and recruiting platform focused on GTM talent, especially sales roles like SDR, AE, growth, and revenue leadership. It connects candidates with startups through warm introductions, with private, anonymous-by-default profiles and fast-track interviewing for startup opportunities.

Recruiting
1-10
Founded 2025

Description

  • Own retention and net revenue retention across a portfolio of enterprise accounts.
  • Build the customer success function and playbook from the ground up.
  • Drive expansion revenue through upsell and cross-sell opportunities.
  • Partner with sales, product, and leadership to improve customer outcomes.
  • Travel to customers as needed, approximately 25% of the time.

Requirements

  • 2-4 years of experience in customer success, account management, or another revenue-oriented role.
  • Strong commercial instincts with a focus on expansion and net revenue retention.
  • Builder mentality with experience creating processes from scratch.
  • Comfortable traveling approximately 25% of the time.
  • Background in home services, trades, or field-service management is a plus.
  • Early-stage startup experience is a plus.

Benefits

  • Remote work within the United States.
  • $100K-$130K base salary.
  • $200K OTE.
  • Direct influence over customer success strategy and company growth.

Interested in this position?

Apply directly on the company website

Apply Now

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