Customer Support Operator Argentina

1 week, 2 days ago
Full-time
Junior
Customer and Technical Support
Talentgrator

Talentgrator

Talentgrator specializes in providing recruitment services tailored specifically for the iGaming industry, connecting businesses with skilled professionals and helping job seekers find optimal employment opportunities.

Hotels, Restaurants & Leisure
11-50
Founded 2020

Description

  • Support users via live chat and email.
  • Assist players with verification, deposits, withdrawals, and bonuses.
  • Resolve payment and technical issues.
  • Escalate complex cases to the relevant departments.
  • Maintain high customer satisfaction.
  • Follow company policies and responsible gaming standards.

Requirements

  • Experience in customer support or online communication.
  • Strong communication skills.
  • Ability to multitask and work under pressure.
  • English at intermediate level or higher.
  • Spanish at an advanced level.
  • Confident PC user.
  • Experience with CRM systems and live chat tools.
  • Experience in the iGaming industry is preferred.
  • Understanding of payment systems and fraud prevention basics is preferred.
  • Experience with shift work is preferred.
  • Experience with online casino products and bonuses is preferred.
  • Experience using AI tools and automation platforms is preferred.

Benefits

  • Remote full-time position.
  • Shift schedule 2/2 with possible day/night rotations.
  • Long-term cooperation.
  • Career growth opportunities to Senior Support, QA, or Shift Lead.
  • International working environment.

Interested in this position?

Apply directly on the company website

Apply Now

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