Synapticure

Synapticure provides personalized virtual care to individuals living with neurodegenerative diseases such as Alzheimer’s, Parkinson’s, and ALS. Their expert team offers 24/7 support via telehealth, focusing on proactive care to improve outcomes and sim...

Health Care Providers & Services

Health Care

11-50 (45)

Founded 2019

6 open positions

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Chief Operating Officer (COO)

3 days, 12 hours ago

United States

Full-time

Executive

Operations Manager

Project and Program Management

JIRA

Apply Now

Synapticure

Health Care Providers & Services

11-50

Founded 2019

View All Jobs 6

Description

Oversee engagement, marketing, outreach, care coordination, data, and medical assistant teams.
Translate company strategy into operational plans, sprints, dashboards, and OKRs.
Improve clinical and administrative performance by standardizing protocols and increasing efficiency.
Track and manage performance against metrics such as gross margin, CAC, time-to-first-visit, and patient and caregiver NPS.
Partner with clinical, commercial, R&D, product, data, and engineering leaders to align operations and execution.
Scale payer coverage and expand national payer network contracts across commercial, Medicare Advantage, and dual-eligible populations.
Use technology, predictive analytics, and AI to improve operations, throughput, workforce deployment, and patient access.
Hire, mentor, and manage high-performing teams while driving change management and cross-functional collaboration.
Support growth in local and national markets and identify opportunities to expand services and revenue.
Strengthen the patient, provider, and partner experience through operational improvements.

Requirements

12-15+ years of operational leadership experience.
3-5 years of experience scaling a digital health or telehealth startup through Series B/C growth.
Experience partnering closely with product, data, and engineering teams.
Strong understanding of healthcare operations, including payer credentialing, asynchronous and synchronous care models, and clinical licensure.
Demonstrated ability to use data and analytics to drive performance improvements.
Deep financial acumen and understanding of how operational decisions affect the P&L.
Ability to lead with extreme ownership and troubleshoot root causes when targets are missed.
Strong executive communication and collaboration skills with physicians and clinical leaders.
Comfort operating in a fast-paced growth-stage environment with high accountability.
Physical proximity to Chicago is strongly preferred, though the role is remote.

Benefits

Competitive salary.
Comprehensive medical, dental, and vision coverage.
401(k) plan.
Paid time off (PTO).
Professional development opportunities.
Remote-first work environment.
Opportunity to help shape a mission-driven company with significant impact.

Interested in this position?

Apply directly on the company website

Apply Now

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