Client Strategist

2 hours, 38 minutes ago
Full-time
Mid Level
Customer and Technical Support

Switch

Switch is a technology infrastructure ecosystem company focused on the design, construction, and operation of advanced data centers. It provides AI, cloud, and enterprise data center infrastructure, including colocation, edge data centers, telecom, and network services.

Data centers
Founded 2000

Description

  • Create compelling SMS campaigns, automations, calls to action, and copy aligned with each customer’s brand voice.
  • Build advisory relationships with customers and guide them on SMS marketing best practices and strategies.
  • Develop and execute innovative SMS marketing campaigns with merchants.
  • Track, analyze, and iterate on customer results to support rapid, effective growth on the Postscript platform.
  • Establish SMS marketing best practices and help customers stay competitive.
  • Maintain expert knowledge of Postscript’s products, services, ecommerce marketing, and customer business needs.
  • Collaborate with Marketing, Product, and Customer Success teams to improve customer outcomes.
  • Serve as a subject-matter resource for internal and external stakeholders.

Requirements

  • 3+ years of proven experience in the direct-to-consumer space.
  • Strong knowledge of SMS marketing, copywriting, and industry best practices.
  • Hands-on experience with A/B testing and persuasive copywriting.
  • Experience in ecommerce and ecommerce marketing.
  • Experience in customer-facing roles managing operator relationships and working with decision-makers and senior stakeholders.
  • Ability to streamline workflows and manage complex processes.
  • Ability to multitask in a fast-paced environment and meet deadlines.
  • Strong analytical and metrics-oriented mindset.
  • Exceptional written and verbal communication skills.
  • Passion for helping customers develop and execute ecommerce SMS strategies.

Benefits

  • USD $69,000–$83,000 base salary plus variable compensation and significant equity.
  • No geographic salary adjustments.
  • Fully remote work from home or anywhere.
  • Flexible paid time off.
  • Health, dental, and vision insurance.
  • Career growth opportunities at a high-growth startup.

Interested in this position?

Apply directly on the company website

Apply Now

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