Senior Technical Consultant — Physical & Logical Access Control (ServiceNow Platform)

9 hours, 44 minutes ago
Lead
DevOps and Infrastructure

SwiftConnect

SwiftConnect builds a connected access network that unifies identity, physical access, and workplace systems so people can get secure, flexible entry to buildings, offices, and shared spaces without rip and replace. Its platform supports mobile credentials, access automation, credential lifecycle management, and integrations with existing access control and identity systems.

Software Development
51-200
Founded 2020
$74M raised

Description

  • Provide technical and architectural guidance for a ServiceNow-based application that connects physical access control systems with identity, HR, and IT workflows.
  • Advise on data models, integration patterns, workflow design, badge and credential provisioning, approval routing, and access governance processes.
  • Evaluate technical designs against ServiceNow best practices, upgrade-safety principles, and scoped-application development standards.
  • Advise on integration approaches with physical access control systems and upstream HR or identity systems using REST, SOAP, and related patterns.
  • Review requirements and technical documentation to identify gaps, risks, and open questions.
  • Participate in design workshops with product and engineering teams.
  • Provide guidance on compliance, audit, governance, access certification, audit trails, and data retention requirements.
  • Advise on test strategy and quality practices, including functional, integration, and automated testing approaches.
  • Stay current on access control industry standards, vendor ecosystems, regulatory considerations, and market trends, and share insights with internal stakeholders.

Requirements

  • 10+ years of relevant experience in security systems integration, enterprise software consulting, or platform engineering.
  • Hands-on understanding of physical access control systems and major PACS platforms such as Lenel/LenelS2, Gallagher, Software House C•CURE, Honeywell, AMAG, Openpath/Avigilon Alta, HID, or Kastle Systems.
  • Experience bridging physical security with logical or IT security in a unified workplace or enterprise platform such as ServiceNow, SailPoint, or similar.
  • Hands-on expertise with ServiceNow, including scoped application development, Integration Hub, workflow or Decision Table configuration, and portal-based experiences such as Employee Center.
  • Experience with enterprise integration principles and architecture, including API-led and event-driven integration, middleware/orchestration layers, and data mapping or transformation.
  • Working knowledge of ServiceNow HR Service Delivery or similar HR-driven workflow modules, plus experience integrating with upstream HR or identity data sources.
  • Subject-matter expertise in IAM concepts, including identity lifecycle management, access request and approval workflows, and access certification or recertification processes.
  • Experience advising on or building ServiceNow Store-published applications, including familiarity with certification and testing requirements such as Automated Test Framework, is a plus.
  • Strong understanding of enterprise security, audit, and compliance considerations relevant to access-related systems.
  • Excellent communication skills and the ability to explain technical trade-offs to engineering and business stakeholders.
  • Comfort operating in an advisory capacity, reviewing others’ designs and documentation and providing structured, actionable feedback.
  • ServiceNow certifications such as Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist are preferred.
  • Prior experience with a PACS vendor, systems integrator, security consultancy, corporate real estate, or workplace technology is preferred.
  • Familiarity with mobile or digital credentialing, such as NFC or mobile wallet-based access credentials, is preferred.
  • Experience working with or advising early-stage or newly launched enterprise software products is preferred.

Interested in this position?

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