Product Implementation Manager

2 days, 5 hours ago
Full-time
Senior
Project and Program Management
Sure

Sure

Sure provides advanced technology solutions that enable global brands and insurance carriers to efficiently develop, implement, and expand digital insurance programs.

Insurance
51-250
Founded 2016
$123M raised

Description

  • Own the end-to-end implementation timeline for partner programs from requirements gathering through launch.
  • Coordinate delivery with Engineering, Product, Design, and the Sprint Planner to keep projects on track.
  • Gather partner requirements and translate them into clear deliverables for the engineering team.
  • Serve as the primary day-to-day partner contact during implementation and ongoing partnership execution.
  • Track project health, identify delays, blockers, and scope risks early, and drive resolution.
  • Prepare clear project materials such as meeting agendas, meeting minutes, and business reviews.
  • Maintain a tight feedback loop with the assigned Customer Success Manager.
  • Keep accurate project and partner records in Sure's CRM (Attio).

Requirements

  • 5+ years of experience in implementation, project management, or program delivery.
  • Experience in fintech, insurtech, or a SaaS platform environment is preferred.
  • Strong written and verbal communication skills.
  • Comfort owning partner-facing calls and executive-level written recaps.
  • Experience managing multiple concurrent projects in fast-moving, cross-functional environments.
  • Ability to influence Engineering, Product, and Sales without direct authority.
  • Familiarity with Notion, Linear, or Attio is a plus.
  • Must reside in one of the following states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, NE, NJ, NM, NY, OR, PA, SC, TX, UT, or WA.

Interested in this position?

Apply directly on the company website

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