Lifecycle Marketing Operations

1 week ago
Full-time
Mid Level
Project and Program Management
Sur Global Services

Sur Global Services

Sur Global Services specializes in facilitating nearshoring solutions, enabling businesses to outsource operations to neighboring countries, thereby enhancing their workforce efficiency and supporting growth in the evolving landscape of remote work.

IT Services

Description

  • Manage end-to-end delivery of email and SMS campaigns in Klaviyo, including build, segmentation, and QA.
  • Develop and maintain automated lifecycle flows such as welcome, post-purchase, and abandoned cart sequences.
  • Prepare creative briefs based on strategy and historical performance data.
  • Review campaign metrics and recommend improvements to segmentation, send timing, and prioritization.
  • Join client or internal calls, capture key takeaways, and turn them into actionable next steps.
  • Oversee ClickUp or similar tools for task creation, timelines, and progress tracking.
  • Translate strategy sessions, call notes, and project updates into clear execution plans.
  • Manage competing priorities across multiple active accounts or workstreams.
  • Identify blockers or missing inputs early and keep projects moving forward.
  • Maintain accountability and proactively drive progress without close supervision.

Requirements

  • 2–4+ years of experience in email and lifecycle marketing.
  • Proficiency in Klaviyo for campaign setup, automation flows, segmentation, and QA.
  • Experience managing SMS marketing programs.
  • Strong project management background with tools such as ClickUp or Asana.
  • Comfortable working across multiple concurrent projects.
  • Ability to make informed decisions independently and manage shifting priorities.
  • Preferred experience working in an agency or multi-client environment.
  • Preferred experience supporting marketing strategists or directors.
  • Familiarity with eCommerce platforms like Shopify.
  • Familiarity with subscription tools such as Stay.ai, Recharge, or Skio.

Benefits

  • Remote position.
  • Full-time role with strong overlap with Mountain / Central Time.
  • Long-term hire, not a short-term contractor.
  • Salary of $1,800 - $2,500 USD per month.
  • 20 days of paid vacation plus holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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