(Native Finnish) Customer Support Consultant (Future Openings, remotely)

2 hours, 21 minutes ago
Contract
Junior
Customer and Technical Support
SupportYourApp

SupportYourApp

SupportYourApp is a multinational company offering high-quality customer support services for tech companies worldwide, with 24/7 support in 55 languages, PCI/DSS and ISO certifications, and a focus on customer satisfaction and long-term client relatio...

Internet Software & Services
251-1K
Founded 2010

Description

  • Deliver customer support through calls, chats, and emails.
  • Build and maintain strong customer relationships.
  • Handle sensitive customer data with care and security.
  • Stay current with evolving tools and technology.
  • Apply customer happiness practices to improve service quality.
  • Maintain a deep understanding of client solutions and meet KPI targets.
  • Communicate and collaborate with developers and cross-functional specialists.

Requirements

  • Native Finnish language skills and good English communication skills at B2 level or higher.
  • 6+ months of experience in a customer support role.
  • Experience with CRM systems.
  • Strong analytical thinking and research skills.
  • Positive, proactive, and responsible attitude.
  • Personal computer with at least 8 GB RAM.
  • Stable internet connection with minimum 50 Mbps download and 40 Mbps upload.
  • Experience in technical support is a plus.

Benefits

  • Flexible working hours.
  • Fully remote work opportunity.
  • Inclusive international environment.
  • Compensation in USD.
  • Rewards for referring friends.
  • Balance between project workload and personal time, supported by an internal health policy.
  • Responsive leadership focused on employee development and long-term cooperation.
  • A culture of trust with no time-tracking requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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