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Medical Virtual Assistant (Documentation, Billing & Front Desk)

1 hour, 35 minutes ago
Philippines
Part-time
Junior
Accountant
Customer and Technical Support
Cybersecurity HIPAA
Apply Now
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services
View All Jobs 34

Description

  • Convert patient notes into proper SOAP note format in the PayDC EHR system.
  • Enter SOAP notes in real time between patient visits to support immediate billing.
  • Maintain organized and accurate patient records and medical documentation.
  • Verify patient insurance eligibility, coverage details, and update insurance information in the system.
  • Process and review EOBs (Explanation of Benefits).
  • Process billing and claims after SOAP notes are completed.
  • Apply medical billing and coding knowledge to reduce claim issues and improve accuracy.
  • Handle and submit prior authorization requests as needed.
  • Answer inbound and outbound phone calls professionally and support front desk and patient communication tasks.
  • Send letters, forms, and other documentation to patients, insurance companies, and attorneys as needed.

Requirements

  • Strong background in medical billing and coding.
  • Experience with SOAP note writing and medical documentation.
  • Knowledge of healthcare administrative workflows, including insurance verification, prior authorizations, and healthcare billing processes.
  • Ability to accurately convert patient notes into proper SOAP note format.
  • Relevant experience in a healthcare or medical administrative role.
  • Strong English communication skills, both written and verbal.
  • Comfortable handling inbound and outbound phone calls professionally.
  • Experience with chiropractic billing and documentation is a plus.
  • Experience using multiple EHR/EMR systems is preferred.
  • Ability to quickly adapt to new software platforms such as PayDC.
  • Experience working with international or US-based companies is preferred.
  • Strong attention to detail and organizational skills.
  • Reliable, self-motivated, and interested in long-term employment.
  • Must be proficient in speaking and writing English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer required.
  • High-speed internet connection required, minimum 10 Mbps.
  • Noise-canceling headset required.
  • Webcam required for virtual meetings.
  • Quiet, professional workspace required.

Benefits

  • Dedicated HR and contractor support team for questions, guidance, contract matters, and client communication.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Top 1% VA performance training covering communication, client management, productivity systems, and best practices.
  • Client-approved U.S. holidays off, subject to client needs and schedule.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Access to tools and resources including templates, workflow guides, productivity tools, and client-specific SOP support.
  • Optional performance-based incentives such as bonuses, increased hours, or other client-approved allowances.

Interested in this position?

Apply directly on the company website

Apply Now

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