SupportYourApp

SupportYourApp

SupportYourApp is a multinational company offering high-quality customer support services for tech companies worldwide, with 24/7 support in 55 languages, PCI/DSS and ISO certifications, and a focus on customer satisfaction and long-term client relatio...

Internet Software & Services
251-1K
Founded 2010

Description

  • Maintain and develop the main company website.
  • Gain a deep understanding of the current website architecture and functionality.
  • Build new functionality for trials, licensing, and checkout flows.
  • Work with marketing to launch landing pages and product campaigns.
  • Set up and maintain pre-designed web assets such as banners and pop-ups.
  • Support email marketing infrastructure, including Sendy and MailChimp configuration.
  • Help migrate marketing automations from MailChimp to Sendy over time.
  • Improve website performance and page load speed.
  • Maintain and improve codebase quality, including refactoring legacy code where needed.
  • Contribute to other web projects within the company and propose architectural improvements when necessary.

Requirements

  • 2+ years of experience as a Full Stack Developer or in a similar role.
  • Experience developing web applications with modern JavaScript frameworks such as SvelteKit or Vue.js.
  • Strong skills in TypeScript and VanillaJS.
  • Extensive knowledge of Node.js for server-side programming.
  • English proficiency at B1+ level for reading documentation and written communication.
  • Experience with S3 buckets or similar storage systems.
  • Experience with MySQL, PostgreSQL, and Redis.
  • Experience developing and integrating REST APIs.
  • Solid understanding of front-end optimization techniques and the web rendering process.
  • Experience with Docker and Docker Compose for containerization and deployment.
  • Advanced front-end development skills using Tailwind CSS.
  • Strong understanding of application architecture and software design principles.
  • Ability to collaborate closely with product and marketing teams and communicate clearly with technical and non-technical teammates.
  • Strong attention to detail.
  • Experience with Go and/or PHP as server-side languages, including PHP 5.2 and 7+ is a plus.
  • Experience with React or similar frameworks is a plus.
  • Experience integrating payment solutions such as FastSpring, Stripe, or Paddle is a plus.
  • Experience building or supporting checkout, trial, subscription, or paywall flows is a plus.
  • Background in conversion rate optimization (CRO) and A/B testing is a plus.
  • Experience supporting high-traffic marketing or product-driven platforms is a plus.
  • Track record of launching independent projects end-to-end is a plus.
  • Experience with BaaS platforms such as Directus, Supabase, or Firebase is a plus.
  • Experience integrating with the Cloudflare API is a plus.

Benefits

  • Ability to work fully remotely.
  • Compensation in USD.
  • Services provided during business hours.
  • Friendly, supportive, and forward-thinking environment.
  • Great management with no bureaucracy.

Interested in this position?

Apply directly on the company website

Apply Now

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