SupportYourApp

SupportYourApp

SupportYourApp is a multinational company offering high-quality customer support services for tech companies worldwide, with 24/7 support in 55 languages, PCI/DSS and ISO certifications, and a focus on customer satisfaction and long-term client relatio...

Internet Software & Services
251-1K
Founded 2010

Description

  • Maintain and develop the company’s main website.
  • Gain a deep understanding of the current website architecture and functionality.
  • Build new functionality for trials, licensing, and checkout flows.
  • Work with marketing to launch landing pages and product campaigns.
  • Set up and maintain pre-designed web assets such as banners and pop-ups.
  • Support email marketing infrastructure, including Sendy and MailChimp configuration.
  • Help migrate marketing automations from MailChimp to Sendy over time.
  • Improve website performance and page load speed.
  • Maintain and improve the quality of the codebase, including refactoring legacy code where it improves stability or performance.
  • Contribute to other web projects within the company and propose architecture improvements when needed.

Requirements

  • 2+ years of experience in a Full Stack Developer role or a similar position.
  • Proficiency with modern JavaScript frameworks such as React, Vue.js, or SvelteKit.
  • Strong skills in TypeScript and VanillaJS.
  • Extensive knowledge of Node.js for server-side programming.
  • English proficiency at B2+ level for reading documentation and written communication.
  • Experience with S3 buckets or similar storage systems.
  • Experience with MySQL, PostgreSQL, and Redis.
  • Experience developing and integrating REST APIs.
  • Solid understanding of front-end optimization techniques and the web rendering process.
  • Experience with Docker and Docker Compose for containerization and deployment.
  • Advanced front-end development skills using Tailwind CSS.
  • Strong understanding of application architecture and software design principles.
  • Ability to collaborate closely with product and marketing teams on website improvements and experiments.
  • Strong attention to detail and clear communication skills with both technical and non-technical teammates.
  • Experience with Go and/or PHP as server-side languages is a plus.
  • Experience integrating payment solutions such as FastSpring, Stripe, or Paddle is a plus.
  • Experience building or supporting checkout, trial, subscription, or paywall flows is a plus.
  • Background in conversion rate optimization (CRO) and A/B testing is a plus.
  • Experience supporting high-traffic marketing or product-driven platforms is a plus.
  • Track record of launching independent projects end-to-end is a plus.
  • Experience with BaaS platforms such as Directus, Supabase, or Firebase is a plus.
  • Experience integrating with the Cloudflare API is a plus.

Benefits

  • Opportunity to work fully remotely.
  • Compensation in USD.
  • Friendly, supportive, and forward-thinking environment.
  • Great management with no bureaucracy.
  • Provide services during business hours.
  • Employment terms and conditions, including compensation and benefits, are clearly defined in the agreement if selected.

Interested in this position?

Apply directly on the company website

Apply Now

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