Director of Product

1 month ago
Full-time
Executive
Product Management
SupplyHouse.com

SupplyHouse.com

SupplyHouse.com is an online supplier specializing in plumbing, heating, and HVAC supplies, offering over 90,000 products at competitive prices while ensuring a low price guarantee and fast shipping to support professionals in the trades.

Building Materials
251-1K
Founded 2004

Description

  • Own outcome accountability, decision rights, operating cadence, and cross-pod coordination across product pods.
  • Manage, coach, hire, and develop Product Managers while establishing product management standards and career expectations.
  • Translate company strategy into product strategy, metrics, prioritization practices, and a balanced portfolio of investments.
  • Build and maintain the annual product roadmap, lead quarterly planning, and align executives and the board on commitments and tradeoffs.
  • Oversee delivery planning, risk management, stakeholder alignment, launch readiness, adoption, and post-launch evaluation.
  • Partner with IT, Engineering, UX, Data, AI Enablement, Marketing, Merchandising, Operations, and Customer Service on cross-functional execution.
  • Align product priorities with technical strategy, architecture, security, reliability, scalability, platform health, and technical debt reduction.
  • Identify and prioritize AI opportunities, establishing criteria for experimentation, scaling, measurement, responsible use, and discontinuation.
  • Establish analytics, instrumentation, and reporting for product adoption, customer behavior, operational impact, and business results.

Requirements

  • Bachelor’s degree in a relevant field or equivalent education and professional experience; MBA or advanced degree preferred.
  • 10+ years of product management experience, including 4+ years directly managing Product Managers; management experience preferred.
  • Demonstrated ownership of business metrics and measurable product outcomes.
  • Technical fluency across e-commerce platforms, APIs, integrations, data flows, enterprise systems, and platform dependencies.
  • Experience leading complex programs involving Product, Engineering, UX, Data, and business stakeholders.
  • Experience working in pod, squad, or cross-functional team models with shared accountability and decision rights.
  • Strong understanding of user research, experience design, analytics, experimentation, and product adoption.
  • Experience balancing customer-facing investments with platform health, security, reliability, scalability, and technical debt.
  • Experience evaluating or scaling AI-enabled products preferred.
  • Strong delivery leadership, executive communication, evidence-based decision-making, and comfort with ambiguity.
  • E-commerce, marketplace, or B2B distribution experience preferred; trade or industrial customer familiarity is a plus.
  • Must be authorized to work full-time in the U.S. without visa sponsorship; residence or relocation to an eligible state is required.

Benefits

  • Base salary starting at $193,389, with a full annual range of $193,389–$359,151.
  • Remote work with time-zone flexibility and reimbursed travel to Melville, NY six times per year.
  • Medical, dental, vision, life, disability, and Flexible Spending Account options.
  • 401(k) with up to 4% company match, paid vacation, sick time, and holidays.
  • Mental health, financial planning, and legal support through an Employee Assistance Program.
  • Company equipment plus a one-time $250 work-from-home stipend.
  • $750 annual professional development budget, training, career growth, merit and bonus opportunities.
  • Ownership for All program, wellness initiatives, flex-time policy, and Volunteer Paid Time Off.

Interested in this position?

Apply directly on the company website

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