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Senior Solutions Engineer

3 weeks, 4 days ago
United Kingdom
Full-time
Senior
Solutions Engineer
Software Development
AWS Azure Cybersecurity Datadog Docker Elasticsearch Fluentd Kubernetes Microservices Network Security New Relic OpenTelemetry Splunk
Apply Now
Sumo Logic

Sumo Logic

Sumo Logic offers top-tier cloud monitoring, log management, and Cloud SIEM tools for web and SaaS apps, empowering businesses with real-time insights and high-quality software delivery.

Internet Software & Services
251-1K
Founded 2010
View All Jobs 3

Description

  • Partner with Account Executives to understand customer challenges and communicate Sumo Logic’s value proposition, vision, and strategy.
  • Technically close complex opportunities through competitive knowledge, technical expertise, and customer credibility.
  • Coordinate sales-cycle activities and lead technical validations during Proof of Value engagements.
  • Work with executives, developers, Site Reliability Engineers, and other stakeholders across customer organizations.
  • Deliver product demonstrations and technical presentations of the Sumo Logic service.
  • Design solutions aligned with customer requirements and business needs.
  • Build trusted customer relationships by guiding trials and Proof of Value engagements.
  • Collaborate with Product Management and Engineering to improve the Sumo Logic service based on customer experience.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field; a master’s degree is preferred.
  • 5+ years of experience in solutions engineering, solutions architecture, sales engineering, implementation consulting, support engineering, Site Reliability Engineering, or software development involving customer-facing project leadership.
  • Hands-on knowledge of security technologies including IDS/IPS, SIEM and log management, network or endpoint security, threat detection, incident response, MSSP/MDR, threat feeds, and CASB.
  • Experience with pure SaaS solutions and multi-tenant architectures.
  • Experience with AWS, Google Cloud Platform, or Microsoft Azure; cloud certification is preferred.
  • Broad understanding of technical infrastructure, including servers, networking devices, and storage.
  • Experience with modern application architectures, including microservices, containers, Kubernetes, Docker, or Lambda is preferred.
  • Experience with open-source collection tools such as Telegraf, Fluent Bit, FluentD, or OpenTelemetry is preferred.
  • Experience leading technical validations such as Proof of Value engagements is preferred.
  • Experience with monitoring tools such as Splunk, Datadog, Elastic, or New Relic is preferred.
  • Strong written and verbal communication, business judgment, technical acumen, self-motivation, and curiosity.
  • Comfort working in a dynamic, fast-paced startup environment; startup experience is preferred.

Benefits

  • Remote work opportunity.
  • Opportunity to work cross-functionally with Product Management and Engineering.
  • Opportunity to serve as a trusted technical advisor to customers and influence product improvements.

Interested in this position?

Apply directly on the company website

Apply Now

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