Payments Performance Strategist, Card Authorization

5 hours, 4 minutes ago
Full-time
Senior
Data Science and Analytics
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Lead discussions with existing and prospective merchants on payment optimization strategies.
  • Provide the Sales team with tools and training to discuss optimization opportunities with merchants and prospects.
  • Serve as an internal and merchant-facing expert on payment optimization strategies.
  • Build optimization narratives and tools supported by rigorous analysis using Stripe’s payments expertise.
  • Deploy optimization playbooks and analyses across Stripe’s customer portfolio using existing tools.
  • Synthesize customer feedback and findings to inform Stripe’s product roadmap.
  • Provide feedback on tools and playbooks to improve self-serve offerings.
  • Collaborate with Sales and Customer Success to help win deals and ensure merchant success with Stripe.

Requirements

  • 5+ years of experience in payments or operations at a leading technology company, or in consultancy in the payments industry.
  • Expertise in diagnosing root causes of card authorization rate underperformance and recommending actionable fixes.
  • Deep understanding of merchant card authorization rate improvement methods, including ISO message optimization, retry logic, and issuer-level analysis.
  • Experience partnering with merchants to structure and deliver A/B tests comparing card authorization performance across PSPs.
  • Experience helping merchants onboard to a new PSP so authorization performance is optimized from day one.
  • Experience with SQL, dashboard building, modeling, or reporting (preferred).
  • Understanding of card network rules and regulations, local payment methods, and the regulatory environment, including PSD2/PSD3 (preferred).
  • Experience presenting to senior business leaders (preferred).
  • Ability to advise merchants on fraud management, primarily for card transactions and ideally for alternative payment methods as well (preferred).
  • Understanding of how to reduce merchant-level interchange and scheme fees (preferred).

Interested in this position?

Apply directly on the company website

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