Implementation Consultant

2 weeks, 2 days ago
Full-time
Junior
Customer and Technical Support
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Own the full onboarding cycle for users from contract signing through launch.
  • Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
  • Partner with Sales and Technical Services teams to improve the Stripe user journey.
  • Engage with Product and Engineering teams to help drive product strategy for large users.
  • Collaborate with teammates on strategic projects that improve and scale the implementation process and team operations.
  • Guide customers through their integration process, project planning, stakeholder coordination, deliverables, and key timelines.
  • Educate users on how to maximize the value they achieve with Stripe.

Requirements

  • 2+ years of experience working with strategic customers on technology solutions, with a track record of top performance.
  • Ability to understand complex business requirements and craft tailored solutions.
  • Quick learner with the ability to explain technical concepts to Stripe’s largest customers.
  • Proven project management skills and strong critical thinking abilities.
  • Experience identifying and solving internal process inefficiencies.
  • Superior verbal and written communication skills.
  • Ability to operate independently in a highly ambiguous and fast-paced environment.
  • Prior experience at a growth-stage internet or software company (preferred).
  • Experience in the payments industry (preferred).
  • Knowledge of APIs (preferred).
  • Knowledge of SQL (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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